Brothers Carpet Cleaning Reviews

Looking for a carpet cleaning company near you? Check out the great reviews of our carpet cleaning services. More than 90% of Brothers’ residential carpet cleaning business comes from repeat customers and their referrals. We must be doing something right, and they are happy to share it! Read our reviews, check out our awards, and then call us today to find out for yourself why we are the top rated carpet cleaning company serving Eugene and Springfield.

Denise C.
Denise C.
20:41 21 Nov 22
Excellent experience! This was my second time using Brothers. This time I had them do more extensive work because my first experience was so good. Jared was right on time, responsive, easy to work with and efficient. I felt the cost for the work was on par with what I was asking for. Great experience and I will be back!
Ty P.
Ty P.
05:25 17 Nov 22
as always very professional
Christitne W.
Christitne W.
21:10 08 Nov 22
Technician arrived on time and took detailed notes as to what needed to be done in each room and did what I requested. He was able to remove stains from the carpet that the last cleaner could not remove. I had him vacuum first as dog hair has been a problem. We are very satisfied and will call Brothers again! Christine
Judy E.
Judy E.
20:34 02 Nov 22
the tech was on time, very nice, very efficient and the rug looks like new.
Joan H.
Joan H.
20:12 01 Nov 22
Professional, job completed in expected time frame for anticipated cost.
V W.
V W.
16:11 28 Oct 22
We have had Brothers clean our carpets for years and think they're the best! They keep their employees, which speaks well of the management, and they do an excellent job. I don't hesitate recommending them to friends.
Mark W.
Mark W.
18:10 19 Oct 22
Good people...i already scheduled my next apptmt
Becky Rice M.
Becky Rice M.
19:34 17 Oct 22
Always reliable, professional, timely, friendly and great service!
Nancy A.
Nancy A.
20:07 14 Oct 22
They do a great job!! They arrive on time, get down to business, and are done in about two hours in my smallish house. They get out pet stains, too! I have used them for several years, and will keep using them! They're friendly, but very professional.
Jeff K.
Jeff K.
20:00 13 Oct 22
Brothers the best carpet and upholstery cleaner around!We have used their services for years now and they are always professional, as well as being committed to cleaning to my standards. I highly recommend.
Karen S.
Karen S.
13:29 07 Oct 22
Vespa M.
Vespa M.
00:51 06 Oct 22
Vic D.
Vic D.
23:17 29 Sep 22
Very professional on time answered our questions. Did a great job.
Gordon F.
Gordon F.
05:11 27 Sep 22
I worked for this company for 4 years and the only time I really had a problem was when the pandemic hit. I still think they are a pretty good company
Bonnie S.
Bonnie S.
04:17 22 Sep 22
Excellent company! Scott was very professional and did an excellent job of cleaning our carpets. We have used Brothers for almost twenty years.
Chad W.
Chad W.
18:30 09 Sep 22
Excellent work!!
Nancy S.
Nancy S.
00:11 07 Sep 22
Professional, on time, and did an excellent job. Easy process from start to finish.
Teri Y.
Teri Y.
18:50 06 Sep 22
Donna B.
Donna B.
20:19 04 Sep 22
CK M.
CK M.
00:54 01 Sep 22
Donald M.
Donald M.
23:45 17 Aug 22
The technician arrived on time, and went over the scope of the work prior to starting. We discussed what he would do, and he did exactly that! When finished, the carpets and upholstery that he cleaned looked great, and even better when they had completely dried. I would use them again, and recommend them to my friends.
Emily H.
Emily H.
19:15 12 Aug 22
I highly recommend Brothers Cleaning Services. I have used them several times. High quality efficient work. Excellent customer service too.
Janice G.
Janice G.
02:30 29 Jul 22
Always polite and get job done. Reasonable pricing.
Mary J.
Mary J.
15:23 26 Jul 22
Scott was prompt and thorough with an estimate; Jared showed up on time for the full-house carpet cleaning. This company guarantees their work, and Scott and Jared came back to re-work some problem areas. They were courteous and professional; very easy to work with.
Jerome V.
Jerome V.
23:23 20 Jul 22
Excellent workmanship, respectful, good results!
Lauren K.
Lauren K.
19:36 13 Jul 22
These guys just KNOW what they're doing.
OR N.
OR N.
19:37 05 Jul 22
Ken B.
Ken B.
22:32 01 Jul 22
Excellent, high quality work, we are very happy with our clean carpets! I'm happy to recommend Brother's Cleaning Services.
Marilyn C.
Marilyn C.
18:14 30 Jun 22
They do an excellent job of keeping one informed of personnel being en route and when they will arrive. Also, the job done is outstanding. My carpet looks like new.
linda E.
linda E.
22:38 27 Jun 22
Tried another company once and went back to Brothers. Reliable, great service, good value and awesome results!
Susan K.
Susan K.
16:11 21 Jun 22
I have used Brothers for my carpet cleaning 3 or 4 times now and I have always appreciated their work and their service. I highly recommend them.
Vicki E.
Vicki E.
20:12 17 Jun 22
Lizette M R.
Lizette M R.
00:27 14 Jun 22
Not only are they great at cleaning but they are really good and nice people. Everyone from scheduling, billing, and the cleaners themselves are great to work with. I've been using them for over a decade and see no reason to ever change cleaners. 🤗
Brittney de A.
Brittney de A.
18:35 09 Jun 22
Judith Culp P.
Judith Culp P.
02:56 07 Jun 22
Prompt, professional and did a great job after a little scheduling glitch got resolved. Don't know what more you could ask for. We will be using them as our go-to in the future to keep our carpet warranty up to date.
Nami B.
Nami B.
18:09 03 Jun 22
Patty J.
Patty J.
20:23 31 May 22
They were very professional. Prompt and area looks great
Mary Pat H.
Mary Pat H.
20:05 20 May 22
Punctual and excellent service. Service men were very nice and thorough in their service. They had the cost available soon after they came. Everything was done efficiently! Thank you very much for an excellent job!
Steve M.
Steve M.
19:18 20 May 22
Unlike many small businesses they returned calls, confirmed appointments and were prompt, professional and did a good job at a good price, I’ll use them again.
Lauren R.
Lauren R.
17:33 18 May 22
Pam Russell T.
Pam Russell T.
01:04 28 Apr 22
Brothers responded quickly to my carpet cleaning request. Jeremy was professional, thorough and pleasant. I’m happy to recommend Brothers services.
Mark N.
Mark N.
10:06 21 Apr 22
Tara H.
Tara H.
19:14 20 Apr 22
Jeremy was very professional, and did an amazing job!!! I am more than pleased with my experience!!!
GIVE THAT MAN A RAISE!!!!
Heather S.
Heather S.
22:51 08 Apr 22
Looks great. Thank you!
Lusha K.
Lusha K.
18:38 05 Apr 22
Cindy M.
Cindy M.
16:12 29 Mar 22
Prompt thorough carpet & rug cleaning.
Rhonda H.
Rhonda H.
15:06 21 Mar 22
We've used Brothers Cleaning Services for years and we are always pleased with the services we receive!
La Toya H.
La Toya H.
13:49 21 Mar 22
Wayne was super friendly and professional. We will definitely call Brothers again and request Wayne for our carpet care. 😊
Mary Jo S.
Mary Jo S.
18:50 28 Feb 22
We couldn’t have been more pleased with Brothers Carpet Cleaning Services and especially with Jeremy. He did a fantastic job! He was prompt and cordial and extremely professional. He was so friendly and kind, even tolerating my over exuberant golden retriever!I have used Brothers exclusively through the years. All of their cleaning professionals have been excellent. We can’t say enough about how grateful we are to have Brothers Services in our area. Thanks again, Jeremy!
Regina K.
Regina K.
02:53 24 Feb 22
michael W.
michael W.
02:04 23 Feb 22
Dannee D.
Dannee D.
19:22 22 Feb 22
They were great. Affordable, extremely professional - I would highly recommend! They got stains out that prior cleaners weren't able to years ago. I was also impressed with how organized and effective their scheduling and reminding system was.
Jenette K.
Jenette K.
02:12 22 Feb 22
This is the third year I have used Brothers Cleaning Service to steam clean our carpets and they have done an awesome job each time. Thanx
Heather Q.
Heather Q.
01:08 15 Feb 22
Great communication, excellent service. Carpets look better now than when we moved in. Would totally recommend and I am keeping their number on my fridge for the next time my pets decide to use my living room as their litter box.
Amy F.
Amy F.
16:36 01 Feb 22
Nancy P.
Nancy P.
20:40 28 Jan 22
Very professional and courteous. He finished the job in a timely manner and was able to answer and address any concerns that I had. We will definitely use Brother's again.
Judith H.
Judith H.
22:58 27 Jan 22
Rik L.
Rik L.
20:51 23 Jan 22
Fast, very friendly, affordable, thorough service. Jeremy was professional and courteous. Even put up with my nosy dog. 🙂 I'll be back to request service again just as I have for years!
Amy K. B.
Amy K. B.
03:08 21 Jan 22
Very professional and accommodating
P L
P L
20:52 19 Jan 22
Annie F.
Annie F.
19:05 19 Jan 22
Very thorough cleaning. Very knowledgeable and passes on helpful information. Totally accomodating to my special needs (i.e., fragrance free). Polite, timely, and professional.
Brandy K.
Brandy K.
13:11 14 Jan 22
Robert B.
Robert B.
21:05 12 Jan 22
Samuel M.
Samuel M.
07:47 31 Dec 21
Pretty good place with cleaning
Angie J.
Angie J.
20:20 29 Dec 21
Edie B.
Edie B.
07:15 27 Dec 21
Danielle D.
Danielle D.
00:43 26 Dec 21
Great job and super kind worker
Linda E.
Linda E.
00:13 15 Dec 21
Jean W.
Jean W.
14:52 11 Dec 21
Melissa D.
Melissa D.
06:07 11 Dec 21
James C.
James C.
16:26 09 Dec 21
Brothers Cleaning Service continues to be very responsive, professional and does a great job with our carpet. We recommend them highly.
Clint M.
Clint M.
04:10 08 Dec 21
Jeremy has been cleaning our sofas and carpets for three years straight. He is very meticulous about removing every stain that can be removed. This year our 9 month old son made that job extra challenging, but Jeremy did it, and in record time. Thank you Brothers for taking care of your employees and for sending Jeremy to us each year.
Lois M.
Lois M.
18:58 06 Dec 21
Christine S.
Christine S.
16:50 03 Dec 21
Cindi C.
Cindi C.
23:31 01 Dec 21
Hannah D.
Hannah D.
22:32 26 Nov 21
Responsive, timely, service delivered as expected/promised. Will use again. Will recommend.
Brian M.
Brian M.
03:53 20 Nov 21
The price was cheaper than what they quoted me. It was done quicker than the expected timeframe. The carpet looked like new carpet when he finished. Very courteous staff. Great service.
Lorraine
Lorraine
04:17 18 Nov 21
Jeff L.
Jeff L.
00:34 11 Nov 21
Our experience with Brothers has always been excellent. Their technician, Cormac, was a true professional, careful, courteous and detailed oriented. Thanks for another job well done.
Renee L.
Renee L.
16:02 08 Nov 21
Professional and personable, easy to have in my home. Whenever I have my windows or carpets cleaned, I always wonder why I didn't do it sooner, because it's reasonably priced and looks so good!
John B
John B
20:59 05 Nov 21
As expected, Brothers Cleaning showed up on time when they said they would, explained what would be done, measured and quoted the job before they even started. Excellent service, polite and friendly technician (Cormac), and a good quality cleaning job. I have no reason to use anyone else except Brothers. They've always done an excellent job.
Shanda K.
Shanda K.
00:53 05 Nov 21
Cormac from Brothers did a very nice job on my carpet . it looks so much brighter now. Also they were able to schedule me rather quickly.
Nonna H.
Nonna H.
00:13 29 Oct 21
Jeremy was very nice and thorough. The upholstery is much improved, and he made useful recommendations for next time.
carol C.
carol C.
20:12 15 Oct 21
HAD SOME STAINS THAT WERE REMOVED. CARPET LOOKS NEW EXCEPT FOR WALKING AREAS
Felicia R.
Felicia R.
13:12 12 Oct 21
Great place to get a crew to clean an become your jantorial services along with carpets we just won a prize for being the best cleaning bussiness for a local community come check us out .
Tim M.
Tim M.
17:00 08 Oct 21
The service tech was professional, courteous and friendly. The cost to clean the carpet far outweighed the cost to replace so feel the cost of the service was a good value.
Brenda P.
Brenda P.
22:13 07 Oct 21
Very satisfied with the service and results. Prompt and friendly. My carpet looks amazing. Jeremy did a great job.
Heather B.
Heather B.
23:39 04 Oct 21
Very communicative and professional. Technician was on time and did a stellar job. Would definitely recommend this company.
Eryn B.
Eryn B.
05:26 29 Sep 21
Eliza S.
Eliza S.
22:50 28 Sep 21
Kathleen N.
Kathleen N.
00:43 28 Sep 21
The 2 technicians from Brothers', Jeremy and Cormac, did an outstanding job. They were on time, professional, super polite, and very thorough. They did a great job and I will definitely ask for them the next time we need our carpets and upholstery cleaned!
carol S.
carol S.
22:19 27 Sep 21
You can hire this company with great confidence. They are organized, professional, and deliver as promised.
Joyce Z.
Joyce Z.
00:39 22 Sep 21
Very thorough and professional.
Lois S.
Lois S.
18:05 21 Sep 21
Excellent cleaning job done on our carpets. We couldn't be more pleased with the results. Outstanding carpet cleaning job done by an excellent company!
Bonnie H.
Bonnie H.
22:57 16 Sep 21
marc S.
marc S.
18:05 15 Sep 21
Trinity H.
Trinity H.
00:02 11 Sep 21
Brothers always does a great job in a timely fashion. We continue to use them year after year.
Jean P.
Jean P.
00:59 09 Sep 21
First time using them, and they did a great job. I'm so happy I went with the recommendation. I wish they did home window cleaning.
Jen K.
Jen K.
22:45 08 Sep 21
Their prices aren't very competitive, however they do MORE than the average cleaners! So I did not mind paying extra so my pottery barn couch was preserved...
Richard F.
Richard F.
21:15 26 Aug 21
Excellent Service, would use them again.....
Carol P.
Carol P.
21:09 21 Aug 21
high quality of service and professional standards.
Beauregard9
Beauregard9
17:58 20 Aug 21
Wayne spent a lot of time cleaning and a lot of time explaining the things that needed discussion. I always feel that I'm dealing with honest, hardworking professionals when I use Brothers for any cleaning I need. Great work.
Takejoy I.
Takejoy I.
01:47 20 Aug 21
Mars V.
Mars V.
00:29 20 Aug 21
Their excellent service, professionalism, and courtesy.
Nancy M.
Nancy M.
20:44 19 Aug 21
Reliable and competent. Always do an excellent job.
Chris K.
Chris K.
21:27 17 Aug 21
Mindy W.
Mindy W.
11:15 14 Aug 21
Fantastic job! Arrived on time and did a great job in the carpet. Super polite and professional. Will definitely hire them again.
Bren Powers W.
Bren Powers W.
19:57 13 Aug 21
We’ve used Brothers Cleaning for years and would never go elsewhere.

Excellent quality and excellent staff.

We highly recommend!
Bren and Lorin Wamsley
Julie T.
Julie T.
22:45 11 Aug 21
We’ve had Brothers for years clean our carpets. They are consistently hard working and professional and do an amazing job!! We definitely get our money’s worth. Great service and great employees!!
Betsy M.
Betsy M.
21:30 10 Aug 21
Always terrific! Wonderful service, delightful technician, very clean rugs!
T G
T G
01:05 07 Aug 21
Scott did an excellent, professional job. He seemed compelled to do a good job on every part of the cleaning. I threw 8 area rugs at him and he treated them like they were his own. Brothers Cleaning has the Core Star as a long term customer. 👍💯
Heather C.
Heather C.
18:57 03 Aug 21
Wayne was great! Friendly and professional
Sofia M.
Sofia M.
05:57 24 Jul 21
Dale D.
Dale D.
19:56 23 Jul 21
Brothers is prompt and efficient.
Roger G.
Roger G.
20:01 21 Jul 21
The service tech, Wayne was on time, communicated well with what he was going to accomplish with the cleaning and performed well. The price was reasonable and at the end he related the condition of our different rugs and when we should clean them again. A job well done!
Brian G.
Brian G.
01:00 15 Jul 21
Moved all the furniture the night before unfortunately the Bros technician called in sick. Spoke to the central office and she immediately made another arraignment for the same day. Scott our carpet cleaner worked overtime to make sure the job was done today and done right. Fantastic job for a very reasonable price. If I could give Bros cleaning 10 stars I would.
Adam S.
Adam S.
23:21 09 Jul 21
Lada K.
Lada K.
06:52 08 Jul 21
Great prompt service, courteous, friendly, clean, careful around household stuff.
Elizabeth R.
Elizabeth R.
17:53 02 Jul 21
They arrived on time ,was quick and efficient . Everything looks great and smells clean. Would give them a 10 of 10. Will definitely use them next time..Betty , Centennial Chiropractic Clinic
Lynn F.
Lynn F.
02:29 30 Jun 21
Brothers did a fabulous job of cleaning my carpet. It looks just wonderful. I will continue to use this company when I need help. Thanks so much!!
Kim Prentice S.
Kim Prentice S.
18:48 28 Jun 21
Jeremy did an amazing job on my carpet and my couch that had been abused by my grandchildren! It looks new again! He was friendly and polite as well!
Ardella F.
Ardella F.
21:21 25 Jun 21
Great job of cleaning both chairs and carpet.
William D.
William D.
01:02 24 Jun 21
Brothers did a fantastic job and thier tech. Is one of the hardest workers I've ever seen. Jeremy has a wonderful additude and personality . We'd would not have a problem reccommending Brothers carpet an furniture cleaning to everyone we know. If all thier employees are as hard working an professional as Jeremy is they have a great crew.
Deborah C.
Deborah C.
21:33 22 Jun 21
Christina H.
Christina H.
20:46 22 Jun 21
Excellent services and equipment. My carpet dried quickly. The technician was very professional and worked hard on a very warm day. I have used their services for several years now and it just doesn’t compare with other carpet cleaning companies. So very happy with the results.
Megan B.
Megan B.
13:47 22 Jun 21
Good job done,. Jeremy always does a good job. He is very professional, thorough and trustworthy.
R. M.
R. M.
01:37 19 Jun 21
First of all a real human answered the phone. The lady who helped set up our appointment was very informative and friendly. The fellow who came to clean the carpets was quick and thorough. The price was reasonable. I would recommend highly.
tary P.
tary P.
15:15 15 Jun 21
Jeremy was courteous, and did he great job of cleaning my carpets in preparation of selling my home; he moved furniture carefully, stains and spots were removed, and the carpets looked like new! I would definitely choose Brothers again!
Vicki T.
Vicki T.
14:52 28 May 21
Brothers Carpet Cleaning professionals are PROFESSIONAL: always on time, neat in appearance, courteous, respectful. They work very hard to get your carpets looking their best while protecting the furniture and other surfaces in your house. Worth every penny.
Amber Inman C.
Amber Inman C.
15:02 20 May 21
They did the best job they could with what they had to work with.
Tina P.
Tina P.
13:00 19 May 21
My carpets look brand new !! Brothers did a great job this was my first time using them and will be using them in the future.
Connie C.
Connie C.
17:56 14 May 21
The man who came to do the cleaning was very accommodating, professional, and efficient. He left leaving our rugs looking clean and vibrant again. It was a pleasure to work with him and appreciate the finished project. I will use your company again, after this experience.
Marcia H.
Marcia H.
13:56 16 Apr 21
Experienced cleaners, thorough, knowledgeable and diligent!
Linda B.
Linda B.
12:36 08 Apr 21
Jeremy from Brothers was here for a second time. I called them back because he did an amazing job a year ago. He's very thorough, he gets into tiny spaces...
Libby H.
Libby H.
22:03 07 Apr 21
Jeremy was right on time and did an excellent job. It was a bit more time than had been scheduled but he still spent extra time with some stubborn stains.
Danielle Campbell S.
Danielle Campbell S.
00:24 13 Mar 21
Efficient, friendly and flexible availability! James is amazing!!
Irv B.
Irv B.
23:08 10 Feb 21
Reliable, professional and efficient!
Kim W.
Kim W.
15:52 14 Jan 21
Always great service, would recommend Brothers Cleaning!
Julia C.
Julia C.
21:18 26 Dec 20
Best job of the 3-4 companies I have hired over the past 10 years. Friendly & accommodating service as well. Will definitely hire them next year.
Check G.
Check G.
05:55 12 Nov 20
They always clean my carpets and they are courteous and work very hard.
Jay P.
Jay P.
16:19 28 Oct 20
Just had my carpets cleaned at my mothers home at the quail run community , first time I've had them professionally cleaned and the overall results were...
Sharon S.
Sharon S.
05:30 19 Aug 20
This is a great business. Everyone, from scheduler to cleaners, is very helpful and professional. I am a big fan of Tony Metcalf, and I believe his spirit of generosity, honesty, and hard work pervades the operation.
Wendy J. C.
Wendy J. C.
23:15 30 Jun 20
Great, professional job today. The carpet looks like new again, including cleaning up a few pet stains. Thumbs up!
Jean G.
Jean G.
19:00 03 Jun 20
I have Brothers Cleaning for years. I won't use anyone else. I very much appreciate their dedication to using safe products. In this time of COVID, I just had my carpets cleaned and they were their usual efficient, polite & SAFE selves. Wore masks etc.
Marni V.
Marni V.
16:14 30 May 20
We used Brothers Carpet cleaning for the first time today. We currently have 4 dogs and they had tracked a lot of mud into the house over the winter when...
Jennifer A. C.
Jennifer A. C.
16:18 29 May 20
My total experience was excellent! I've used several carpet
services and Brother's rates a 5 in punctuality, honesty, and service!
Craig K.
Craig K.
19:02 26 Feb 20
I have used several carpet cleaning company's over the years since I am a general contractor. I would have to say that Brothers Carpet Cleaning Co. is hands down the best I have ever used. This is the 4th time I have had them clean our personal home carpet and each time it is done absolutely perfect. The last tech that came out was Wayne. He was punctual, polite, hard working and pays attention to the details.
Merrie D.
Merrie D.
22:41 11 Feb 20
Today we used Brothers Cleaning for the second time and we are even more pleased with the outcome than the first time. They are prompt, professional and pleasant. We will always use them for our carpet cleaning.
Karen W.
Karen W.
06:52 27 Jul 19
I had Brothers come out and clean my carpets yesterday. Scott was my guy. He was right on time. Very courteous and moved furniture that was heavy.I was so...
Marcia E.
Marcia E.
14:40 18 Jul 19
Excellent personal prompt service with extraordinary results!
Stan D.
Stan D.
12:41 11 May 19
We've hired BCC twice now, and we're very pleased with our experience. Scheduling both times was a breeze, and we did not have to wait long for an appt....
Elizabeth P.
Elizabeth P.
21:45 08 May 19
I would recommend Brothers Carpet Cleaning. We have two senior dogs that have accidents and our carpet was in need of a good cleaning and deodorizing. Our...
Margaret M.
Margaret M.
15:21 12 Apr 19
Great service at a great price. James was very professional, prompt and courteous. We are very happy with our carpets. They are clean and smell great. James...
Karen M.
Karen M.
18:22 27 Dec 18
Brother's Cleaning is highly recommended! They made our list of top 50 Commercial Cleaning Companies as #1 in Oregon. https://www.cleanermatch.com/commercial/best-restaurant-cleaning-company.html#OR
Denny R.
Denny R.
14:57 17 Oct 18
Jeremy did an awesome job at a reasonable price.
Marcia M.
Marcia M.
16:48 27 Sep 18
We finally got our carpets cleaned after 5 years of hemming and hawing around!We listen to KRVM and hear that they support our local live radio station....
Nicholas B.
Nicholas B.
17:53 20 Sep 18
Jeremy did an excellent job on my carpets! Professional, friendly and they look great!
Hollie Marie H.
Hollie Marie H.
05:06 06 Dec 17
Great and professional every time! Scott is fast and efficient. Thank you brothers for always keeping our carpets looking great!!
Jeannie M.
Jeannie M.
23:22 27 Sep 14
Brother's does a great job cleaning our Pharmacy's carpet. Very happy with their work!
Frank C.
Frank C.
23:46 08 Jul 13
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