Testimonials

Check out the great reviews of our carpet cleaning services. More than 90% of Brothers’ residential carpet cleaning business comes from repeat customers and their referrals. We must be doing something right, and they are happy to share it! Read our reviews, check out our awards, and then call us today to find out for yourself why we are the top rated carpet cleaning company serving Eugene and Springfield.

Rosie D.
Rosie D.
20:52 03 Mar 21
The operator was great!! On time, friendly, excellent job!!
Cindy M.
Cindy M.
18:58 01 Mar 21
Prompt thorough carpet & rug cleaning.
Debra M.
Debra M.
09:19 26 Feb 21
Conscientiously and meticulously performed carpet and upholstery cleaning.
Nicole L.
Nicole L.
19:33 24 Feb 21
Cara was amazing with communication getting us set up for our first appointment. Dylan, their technician arrive early and was excellent with communication and did a wonderful job. We will be utilizing their services monthly. Thank you everyone!
Merrie D.
Merrie D.
02:57 23 Feb 21
This is our third time using Brothers Cleaning Services and as always before it was efficient and thorough. We will call them back for our next cleaning
Mary Beth C.
Mary Beth C.
23:34 19 Feb 21
Deborah S.
Deborah S.
23:50 18 Feb 21
George K.
George K.
19:40 16 Feb 21
What a difference!! Before they cleaned the carpets, I couldn't stand to even be in the house, the cat odors were that offensive. Now, I say, what odor? Way to go Brothers!
Lynn T.
Lynn T.
19:03 15 Feb 21
Demon R.
Demon R.
00:47 12 Feb 21
Great tech James! Friendly and professional. Great service.
Irv Merry B.
Irv Merry B.
23:08 10 Feb 21
Reliable, professional and efficient!
Loni W.
Loni W.
14:57 08 Feb 21
Brothers is always on time and does a great job cleaning the carpets in our office. We couldn't be more happy with their service!
craig K.
craig K.
20:55 29 Jan 21
Adrienne W.
Adrienne W.
21:07 28 Jan 21
Perry T.
Perry T.
04:50 23 Jan 21
Excellent work and friendly associate. Jeremy did a great job. Fast and efficient.
Kimbre W.
Kimbre W.
15:52 14 Jan 21
Always great service, would recommend Brothers Cleaning!
Vicki T.
Vicki T.
03:07 12 Jan 21
Susan K.
Susan K.
23:23 07 Jan 21
I have used Brothers for my carpet cleaning 3 or 4 times now and I have always appreciated their work and their service. I highly recommend them.
Mary L.
Mary L.
18:59 06 Jan 21
Kevin M.
Kevin M.
22:35 29 Dec 20
Julia C.
Julia C.
21:18 26 Dec 20
Best job of the 3-4 companies I have hired over the past 10 years. Friendly & accommodating service as well. Will definitely hire them next year.
Jeremy T.
Jeremy T.
19:40 11 Dec 20
Great service and friendly staff! Quick to return calls as well. They take their time to make sure they keep the area clean they are not working in. Would recommend over and over.
Glenda F.
Glenda F.
23:00 03 Dec 20
Liz B.
Liz B.
21:14 25 Nov 20
Wayne was the gentleman who cleaned my carpets. He was very polite, professional, on time and did an excellent job. He explained everything to me before he started and gave me my quote before he started. My carpets have never looked so good! And you know when you have used other carpet cleaning companies and there is a smell afterwards.....not with Brother’s Cleaning! There was no smell at all! I would highly recommend Brother’s Cleaning for your home!
Giannina M.
Giannina M.
19:31 24 Nov 20
Alice R.
Alice R.
15:09 24 Nov 20
Sarah F.
Sarah F.
06:00 21 Nov 20
jennifer K.
jennifer K.
02:08 20 Nov 20
Betty H.
Betty H.
03:13 19 Nov 20
James Atwood is the BEST: he did a great job, was careful & considerate - also very friendly! We highly recommend him!😊
K.t. N.
K.t. N.
19:58 18 Nov 20
Elizabeth N.
Elizabeth N.
19:10 18 Nov 20
James Atwood with Brother’s Carpet Cleaning is awesome! I highly recommend Brothers Carpet Cleaning! They are a great company! Excellent service & very professional! My 4th time using them & will continue to in the years to come! Thanks again James!!
Susan Warner S.
Susan Warner S.
22:33 17 Nov 20
Codhi S.
Codhi S.
20:11 16 Nov 20
Really excellent service. Wayne was Professional and personable. Fast and thruough. I will absolutely use them again. Thank you!
Lynn F.
Lynn F.
23:54 14 Nov 20
Joel K.
Joel K.
21:02 13 Nov 20
Vern K.
Vern K.
20:09 13 Nov 20
Our professional Wayne contacted us the morning of; explained everything. Cleaned afterword and war superior.
Check G.
Check G.
05:55 12 Nov 20
They always clean my carpets and they are courteous and work very hard.
Margaret B.
Margaret B.
22:01 02 Nov 20
We have used Brothers for years. They are always entirely professional and do really beautiful work. I recommend them highly.
Chris K.
Chris K.
01:03 30 Oct 20
Jay P.
Jay P.
16:19 28 Oct 20
Just had my carpets cleaned at my mothers home at the quail run community , first time I've had them professionally cleaned and the overall results were...
AkumaKumaKun
AkumaKumaKun
02:50 23 Oct 20
Judy H
Judy H
21:55 22 Oct 20
Great experience!. Our technician, James, worked very hard and got my carpet sparkling clean! He really paid attention to detail and was very thorough! We certainly appreciate Brothers Cleaning!
Jenna R.
Jenna R.
18:05 21 Oct 20
I've used Brothers for years now to have the carpets in my home cleaned. They are always professional, courteous, on time, and do a great job. I cannot recommend them highly enough!
Nancy A.
Nancy A.
18:33 20 Oct 20
They do a great job!! They arrive on time, get down to business, and are done in about two hours in my smallish house. They get out pet stains, too! I have used them for several years, and will keep using them! They're friendly, but very professional.
Sonja S.
Sonja S.
03:20 20 Oct 20
Raurie A.
Raurie A.
01:47 20 Oct 20
Excellent service, although a bit pricey.
Trinity H.
Trinity H.
20:19 19 Oct 20
Brothers always does a great job in a timely fashion. We continue to use them year after year.
Kathy G.
Kathy G.
21:20 16 Oct 20
Robbin C.
Robbin C.
13:09 15 Oct 20
Sandra A.
Sandra A.
16:08 13 Oct 20
Scott was very service oriented. The team did a great job suggesting window and sill cleaning first so anything stirred up would be removed during that carpet cleaning process. Small things make a difference in value add and quality of care. Overall, very pleased with the service.
Tony M.
Tony M.
04:39 10 Oct 20
Randy S.
Randy S.
21:47 06 Oct 20
Outstanding service and professionalism
Jeff K.
Jeff K.
03:15 02 Oct 20
Stacy H.
Stacy H.
00:49 30 Sep 20
sandy D.
sandy D.
22:18 29 Sep 20
Sue W.
Sue W.
03:45 25 Sep 20
Brother's Cleaning came and cleaned the carpet in our rental. They did a great job, considering the age of the carpet. We would highly recommend their service and will use them in the future in our new home!
Kay B.
Kay B.
02:21 24 Sep 20
i'm very happy with the job done by Jeremy. He wore a mask and practiced social distancing. And did a great job on our carpet and couch.
Rich L.
Rich L.
17:29 16 Sep 20
Brothers does a great job!
Lydia F.
Lydia F.
03:11 11 Sep 20
Stacy N.
Stacy N.
01:16 04 Sep 20
Very supportive company to work for.
Kanchan D.
Kanchan D.
18:43 31 Aug 20
Excellent service. We have used them for years. Carpets restored to almost new state. Stains removed very friendly and courteous service. Charges are reasonable.
Sofia M.
Sofia M.
03:19 29 Aug 20
Brenda L.
Brenda L.
04:42 28 Aug 20
The technician, Jeremy, was on time, efficient and professional. He did a wonderful job.
Rebecca H.
Rebecca H.
00:19 27 Aug 20
Carene D.
Carene D.
22:39 25 Aug 20
Andrew G.
Andrew G.
23:43 24 Aug 20
Thorough, professional and did a great job. We should have called Brothers years ago. We will not hesitate to use Brother's Services again. Thank you!
Wallace C.
Wallace C.
15:37 22 Aug 20
Sharon S.
Sharon S.
05:30 19 Aug 20
This is a great business. Everyone, from scheduler to cleaners, is very helpful and professional. I am a big fan of Tony Metcalf, and I believe his spirit of generosity, honesty, and hard work pervades the operation.
Bonnie H.
Bonnie H.
21:58 07 Aug 20
Velda M.
Velda M.
23:50 05 Aug 20
Excellent work. Very professional and done in a reasonable amount of time! My carpets look beautiful and smell so clean! He also cleaned the bench seat in my pickup!!! They are in my file for keeps!
padnlock S.
padnlock S.
00:04 31 Jul 20
We have used these guys for years and have never been disappointed!!
Bonnie L.
Bonnie L.
17:50 22 Jul 20
James was punctual, pleasant, thorough and used safety protocols throughout the process. I've used Brothers for years and know I can count on them to be a great value and reliable. My husband and I are loyal customers and recommend Brothers to anyone looking for a company that's also loyal to our community.
Mary B.
Mary B.
18:40 20 Jul 20
We are chemically sensitive. Brothers has always been responsive to our requests for hot-water-only extraction. It’s such a good feeling after Brothers has been in the house.✨ 🏠✨
Debbie W.
Debbie W.
21:03 13 Jul 20
Julie T.
Julie T.
23:24 09 Jul 20
I have used Brothers for several years and have been completely pleased with the work they consistently do. Their employees are amazing to work with as well - both the office staff as well as Scott who is so knowledgeable and skilled at his work!! Truly great value!
Christopher P.
Christopher P.
03:20 08 Jul 20
The Gentleman that came and cleaned the carpet was extremely professional and took the time to protect all corners of the walls and furniture. Would highly recommend Brothers Cleaning service to others
Carol F.
Carol F.
03:31 01 Jul 20
Jeremy arrived today to clean our loveseat and carpets. He phoned before his timely arrival, protected our non-carpeted floors and all corners in our home from his equipment, did a great job on everything, wore his mask the entire time he was here (hot work too!), cleaned everything up prior to departure and was very nice during all our conversations. We’ve used Brothers before and will continue to do so. Thanks!!
Marissa H.
Marissa H.
00:09 01 Jul 20
Wendy J. C.
Wendy J. C.
23:15 30 Jun 20
Great, professional job today. The carpet looks like new again, including cleaning up a few pet stains. Thumbs up!
Trena J.
Trena J.
15:22 28 Jun 20
Confirmed appt, arrived on time, used safety protocols, protected the corners of my walls from their equipment, carpet looked and smelled great, didn't take a lot of breaks and was not constantly on their phone during the job! I would highly recommend this company.
merrill W.
merrill W.
19:45 19 Jun 20
I have been having technicians from Brothers cleaning come out and clean my rugs for 20 years and I have never been disappointed! They hire wonderful people that you can truly trust.
Kathleen B.
Kathleen B.
17:31 17 Jun 20
A P.
A P.
17:09 13 Jun 20
A great job by Jeremy! And, one person in this house is VERY hard to please when it comes to carpet cleaning. He got two thumbs up! On time, very thorough and worked quickly. We’ll always use Brothers!
Janet G.
Janet G.
18:02 05 Jun 20
RachaelBrad C.
RachaelBrad C.
19:24 03 Jun 20
Jean G.
Jean G.
19:00 03 Jun 20
I have Brothers Cleaning for years. I won't use anyone else. I very much appreciate their dedication to using safe products. In this time of COVID, I just had my carpets cleaned and they were their usual efficient, polite & SAFE selves. Wore masks etc.
Patricia G.
Patricia G.
00:27 03 Jun 20
Wayne was right on time. He was professional and helpful. The carpets had stains I never thought would come out...THEY DID!! My clients were thrilled and so was I!Brothers Cleaning exceeded my expectations!!
Jim H.
Jim H.
23:49 02 Jun 20
Marni V.
Marni V.
16:14 30 May 20
We used Brothers Carpet cleaning for the first time today. We currently have 4 dogs and they had tracked a lot of mud into the house over the winter when...
Roger R.
Roger R.
00:55 30 May 20
I was very comfortable having Scott in our home. He’s a professional.
Hannah B.
Hannah B.
18:36 29 May 20
Out technician Jeremy was 5 minutes early. He won our confidence. From beginning to end we received the best cleaning service possible. The cost was very reasonable. An added benefit was that the equipment was quiet and solutions smell great! Recommend 100%.
Jennifer A. C.
Jennifer A. C.
16:18 29 May 20
My total experience was excellent! I've used several carpet
services and Brother's rates a 5 in punctuality, honesty, and service!
V W.
V W.
02:25 27 May 20
We have had Brothers clean our carpets for years and think they're the best! They keep their employees, which speaks well of the management, and they do an excellent job. I don't hesitate recommending them to friends.
Mike B.
Mike B.
19:43 22 May 20
Good cleaning job. I recommend Brothers without reservations!
Tony O.
Tony O.
03:40 18 May 20
Update: i got terminated because of mt attitude? Lmao...cause i was complaining? I was hired floors and for 2 months hardly did any! I wasn't the only one complaining, i just complained to a whiner snitch Stalker or maybe the WOW man. I thought Hal and Jacob were my Friends...since I was fired they don't talk to me. Also wouldn't lay us off during Covid 19. Im praying I win my unemployment since I was given no warning. I would recommend applying elsewhere for job. Business Owners don't let them use scare tactics to force you into fancy sanitizing.I just hired on as Floors & Windows! Thank you Brothers! They welcomed me as Family!!Thanks Debbie 🙂
Catherine B.
Catherine B.
01:54 15 May 20
So pleased with Brothers professionalism. Many thanks!
Jenny J.
Jenny J.
17:53 14 May 20
Their customer service is incredibly responsive. Cleaners were very polite and hardworking. I gave the company some constructive feedback afterwards and within an hour I had both an email response and a call from their customer service team. You don't get service like that from many companies these days!
Nancy B.
Nancy B.
14:13 13 May 20
Julie Larson C.
Julie Larson C.
19:16 05 May 20
mardel C.
mardel C.
14:37 30 Apr 20
Lorene P.
Lorene P.
23:47 28 Apr 20
tom S.
tom S.
04:18 25 Apr 20
Crux Rock G.
Crux Rock G.
23:47 22 Apr 20
Brian H.
Brian H.
01:32 05 Apr 20
We have had Brothers cleaning service working with our company for a while now. Brothers Cleaning have always worked hard for us. Excellent quality and Excellent service.
Ken H.
Ken H.
19:34 04 Apr 20
Excelent
Ann T.
Ann T.
23:36 01 Apr 20
Brithers Carpet Cleaning did a great job and was all that I hoped for. Thanks most to James!
Paula T.
Paula T.
18:37 27 Mar 20
Talia J.
Talia J.
13:12 26 Mar 20
Teri B.
Teri B.
16:41 25 Mar 20
Melissa M.
Melissa M.
18:46 23 Mar 20
Brothers Cleaning has been taking care of our carpeted areas for several years and has done an excellent job. It has extended the life of our carpet. They recently cleaned the upholstery on our sectional, making it look 100% better.Scott has been our service technician and we highly recommend him.
Rod R.
Rod R.
23:22 17 Mar 20
Naná G.
Naná G.
23:13 17 Mar 20
Marilyn K.
Marilyn K.
05:21 07 Mar 20
We have hired Brothers to clean our wool carpeting for years and it still looks great. The staff is always attentive and punctual. Thanks for your great work!
Jan B.
Jan B.
22:49 03 Mar 20
On time and didn't cut any corners when found job to be a bit bigger than expected. Very pleasant and helpful in answering all my questions. I would definitely recommend.
Devin P.
Devin P.
21:27 03 Mar 20
Craig K.
Craig K.
19:02 26 Feb 20
I have used several carpet cleaning company's over the years since I am a general contractor. I would have to say that Brothers Carpet Cleaning Co. is hands down the best I have ever used. This is the 4th time I have had them clean our personal home carpet and each time it is done absolutely perfect. The last tech that came out was Wayne. He was punctual, polite, hard working and pays attention to the details.
Robert R.
Robert R.
08:54 19 Feb 20
Excellent company from top to bottom. Management is responsive. Service is second to none, and the quality and attention to detail is clearly part of the DNA of their company.
Charlotte P.
Charlotte P.
03:29 19 Feb 20
My carpet looks brand new so they must have some kind of magic in addition to expertise.
Merrie D.
Merrie D.
22:41 11 Feb 20
Today we used Brothers Cleaning for the second time and we are even more pleased with the outcome than the first time. They are prompt, professional and pleasant. We will always use them for our carpet cleaning.
valerie M.
valerie M.
15:55 11 Feb 20
Judith Culp P.
Judith Culp P.
19:20 05 Feb 20
Prompt, professional and did a great job. Don't know what more you could ask for. We will be using them as our go-to in the future to keep our carpet warranty up to date.
Tracy B.
Tracy B.
22:06 04 Feb 20
Paul R.
Paul R.
21:17 31 Jan 20
Very prompt, upfront pricing and options, easy scheduling. Scott rocked it! Thanks.
Velma G.
Velma G.
22:04 14 Jan 20
Could not be more pleased, outstanding. It will be very easy to referrer to friends.
Teri C
Teri C
17:40 12 Nov 19
If you want professional work call Brothers, our carpets and furniture look awesome! From booking the appointment to the cleaning they are top notch!
carentracy
carentracy
01:11 01 Nov 19
Aa great job cleaning my carpets and stairwell--the spot cleaning was very effective and the carpets look almost new again. Jim was our technician. He was personable, efficient and skilled. I have been using Brothers Cleaning for over 20 years. They always provide quality technicians and great office support.
W. H.
W. H.
20:36 28 Sep 19
Karen W.
Karen W.
06:52 27 Jul 19
I had Brothers come out and clean my carpets yesterday. Scott was my guy. He was right on time. Very courteous and moved furniture that was heavy.I was so...
Adrienne T.
Adrienne T.
18:42 23 Jul 19
Was so pleased with the service and professionalism of Scott and Brothers Cleaning Services! Pricing was great. He was punctual and went the extra mile to make sure everything was taken care of. Will definitely use them again!
Marcia E.
Marcia E.
14:40 18 Jul 19
Excellent personal prompt service with extraordinary results!
Roger O.
Roger O.
20:25 16 Jul 19
We thought we might need to replace our carpet until Brothers cleaned it. It looks great again.
WolfGuy423
WolfGuy423
01:20 05 Jul 19
Great service
dustin W.
dustin W.
19:10 24 May 19
James K.
James K.
23:11 13 May 19
Best staff service and commitment to service in the janitorial field, in the area by far.
Stan D.
Stan D.
19:42 11 May 19
We've hired BCC twice now, and we're very pleased with our experience. Scheduling both times was a breeze, and we did not have to wait long for an appt. The staff, both on the phone and in-person were personable and polite.The quality of their work was exceptional. They paid very close attention to needy areas, helped move small furniture around as needed, lifted items off the carpet while it dried, and they were careful with our furniture and belongings. We will continue to hire them for our carpets!
Stan D.
Stan D.
12:41 11 May 19
We've hired BCC twice now, and we're very pleased with our experience. Scheduling both times was a breeze, and we did not have to wait long for an appt....
Elizabeth P.
Elizabeth P.
21:45 08 May 19
I would recommend Brothers Carpet Cleaning. We have two senior dogs that have accidents and our carpet was in need of a good cleaning and deodorizing. Our...
Margaret M.
Margaret M.
15:21 12 Apr 19
Great service at a great price. James was very professional, prompt and courteous. We are very happy with our carpets. They are clean and smell great. James...
David M.
David M.
21:54 21 Feb 19
Karen L.
Karen L.
18:22 27 Dec 18
Brother's Cleaning is highly recommended! They made our list of top 50 Commercial Cleaning Companies as #1 in Oregon. https://www.cleanermatch.com/commercial/best-restaurant-cleaning-company.html#OR
Debbie B.
Debbie B.
16:22 29 Nov 18
Scott S. Did a fantastic job, several carpet cleaning services refused to do a 3rd story condo! Scott worked hard, efficiently, carefully! I felt safe and comfortable with him! I’m a private housekeeper and will call them for all my clients! Scott S. Also told me about area rug cleaning! Wish I’d known that sooner! Plz advertise that more!Thanks Scott! He deserves a raise!
ElderCare A.
ElderCare A.
00:05 16 Nov 18
Brothers Cleaning provided professional, courteous and detailed carpet cleaning to our Eugene office. Tony offered a complimentary bid with friendly efficiency and the cleaner worked with focused diligence to complete the job. We are very happy with their service. Thank you, Brothers Cleaning Services Inc!
Kathleen H.
Kathleen H.
21:11 17 Oct 18
Denny R.
Denny R.
14:57 17 Oct 18
Jeremy did an awesome job at a reasonable price.
Nicholas B.
Nicholas B.
17:53 20 Sep 18
Jeremy did an excellent job on my carpets! Professional, friendly and they look great!
Linda L.
Linda L.
15:17 22 May 18
Once again, my carpets are immaculate. Scott always does an exceptional job. Thank you!
Linda M.
Linda M.
20:53 24 Apr 18
Pat R
Pat R
18:32 28 Feb 18
The cleaning person was on time - worked steady & was thorough. Did a great job & cleaned up well. The cost was well below expectations & the result above. Brothers will get our call next time. Way to go!
Aloma L.
Aloma L.
22:01 27 Feb 18
Brothers Cleaning was in charge of cleaning at our office and they always did an amazing job. Particular thank you to Jay who's attention to detail and friendly demeanor was appreciated. We miss you!
Roma P.
Roma P.
06:24 16 Feb 18
Had a great experience! Our tech went above and beyond to make our carpets and couches in our small home look amazing and clean for my young kids. Definitely coming back to Brothers every time!
Gina H.
Gina H.
09:37 16 Jan 18
So thorough!! Our carpets look almost new! Scott was at our house 3.5 hrs and did an amazing job. We also has several pieces of furniture done and they look fantastic. Would definitely recommend and will definitely use again! Thank you so much for doing such a great job and providing such awesome customer service!!!
James A.
James A.
01:05 24 Dec 17
BleuCan2
BleuCan2
19:02 23 Dec 17
Great place good service
Natasha S.
Natasha S.
19:56 20 Dec 17
Hollie Marie H.
Hollie Marie H.
05:06 06 Dec 17
Great and professional every time! Scott is fast and efficient. Thank you brothers for always keeping our carpets looking great!!
Carol P.
Carol P.
18:39 27 Nov 17
elmer S.
elmer S.
04:38 23 Nov 17
Deanna R.
Deanna R.
12:02 27 Oct 17
Fantastic thorough service. Great people to work with.
Lynne B.
Lynne B.
17:12 04 Oct 17
Great job nice people.
Sno O.
Sno O.
01:02 25 Jul 17
First cleaning service we called and will forever call. I'm very impressed with the professionalism of both the reception desk and the cleaner. If I ever come to the point of recommending a carpet cleaning business it will be this one. Very very reasonably priced and the job was quick! And thorough. Jeremy cleaned our carpets and gave us the break down of what he would be doing and what he'd be using. I appreciate being kept in the loop on what I'll be walking on! Thank you Brothers!
Robin A.
Robin A.
18:40 04 Jul 17
I recently had two full sized all upholstered chairs cleaned and the chairs look new again! What excellent service, reasonable priced, and the technician, Scott, was very friendly and knowledgeable. Good job and you have my business in the future. Thank You, Robin
Jessie H.
Jessie H.
20:02 16 May 17
Scott arrived promptly at designated time and went right to work, He was very efficient and did a great job. Our carpets look amazing. I would reccommend Brothers and Scott to all my friends.
Joseph L.
Joseph L.
12:58 26 Apr 17
With active 7 kids and 2 adults adds a special challenge for cleaners as our carpet gets so much traffic! Brothers Cleaning does such a nice job, and our home looks & feels so much better afterwards, everyone is happier, we ask ourselves why we don't do it more often!
Diana S.
Diana S.
22:44 16 Apr 17
Starrena W.
Starrena W.
01:40 10 Mar 17
Jeremy Miller did a fantastic job on my carpets. Our family loves Brothers. Thank you for the attention to detail and going the extra mile. Your our go to for all our carpet cleaning needs.
Nancy G.
Nancy G.
18:04 30 Sep 16
We had brothers come out to clean the carpets in the house we’d purchased. A few weeks after we’d moved in, I discovered the off-white carpet where I’d spot-cleaned a food spill had dried a brownish-gray. I assumed the color change was from food oils and decided to tackle it again later. Then I spilled coffee on the same off-white carpet (in a different room) and again, my spot-cleaning attempts left a brownish-red mark. Again, I assumed the discoloration was from the spill.A few weeks later I got around to dealing with the spots. Water mixed with grocery-store brand cleaner in hand, I went to work. The brownish-red areas not only didn’t go away, they got bigger and bigger. Concerned that maybe my cleaner was causing the problem, I tried spot-cleaning the carpet with plain water elsewhere in the house and had the same result. Brownish-red spots everywhere. I was horrified.With a photo of the giant brown carpet spot in hand, I went to Brothers Carpet Cleaning to express my extreme dissatisfaction that my newly-cleaned carpet was clearly not clean as it turned brownish-red whenever I tried to spot-clean it. The owner came out to talk to me and agreed to send Scott back to my house the following week to address the problem and re-clean the carpets.Scott diagnosed the problem right away. Although residual soil was a factor in one high-traffic area, the other stains were caused by a reaction between our carpet and the minerals in our well water. He not only removed all the hard water stains I had made throughout my house, he showed me how to properly spot-clean the carpets. I now have a bottle of distilled water and Brothers-brand “Spot Out” carpet cleaner under my sink and am fully trained and prepared to tackle future spills the proper way on my own.Brothers did all of this for no additional charge. I am very grateful not only for the additional cleaning service but also for the time and advice Scott gave me to ensure I don’t make a giant mess of my carpets again. I highly recommend this company and will certainly use their services in the future.
Adam F.
Adam F.
20:23 18 Aug 16
The house we purchased had terrible pet urine stains/smells. It was so bad we were about to spend $2,000 to replace the carpet in the room. Brother's Carpet Cleaning came out and spent the time to do the job right. We were amazed that Tom was able to salvage the carpet. His price was reasonable and his service was outstanding!
Diane B.
Diane B.
17:35 17 Aug 16
I have used Brothers for two houses, for several years. Brothers staff have always been very user friendly, scheduling me when I needed it with little wait time. They always make me aware of special deals and are very reasonably priced. The technicians have all been likeable, respectful, on time and always seem to know their craft well. Call them first! *No...I have no relation, affiliation or other ties, just a satisfied customer!
Jean C.
Jean C.
21:35 15 Aug 16
On time, on task, very helpful with a bad corner. The rug looked new when done.
Connie M.
Connie M.
04:56 23 Jan 16
Great! There were many stains due to a very sick dog and Scott got them all out. My carpet is nearly 20 years and and looks almost like new. Although this is my first time for using Brothers, it won't be my last. I highly recommend them.
Mara I.
Mara I.
17:17 30 Dec 15
Great customer service and attention to detail. Very responsive to customer requests and have quality in mind at all times!
Joey S.
Joey S.
16:46 06 Oct 15
Keith was professional and courteous. He did a fantastic job and will definitely use brothers again.
Jeannie M.
Jeannie M.
23:22 27 Sep 14
Brother's does a great job cleaning our Pharmacy's carpet. Very happy with their work!
andy S.
andy S.
17:45 02 Sep 14
Called Brothers, they came out the same day and were competitively priced and much more professional then many others. Carpets look brand new thanks to Scott. Would recommend to anyone! Thanks again.Andy
Beth Z
Beth Z
02:43 06 Aug 14
John came by to clean the carpet in my family room and on my stairs. I found him to be very professional. I would definitely call Brothers again and recommend them to others.
Carol L.
Carol L.
22:05 26 Jul 14
Scott came cleaned our couch and chair. He was professional and prompt. He did a great job.
Marianne M.
Marianne M.
01:40 26 Mar 14
I wanted to get a jump on Spring Cleaning, contacted Brothers Carpet Cleaning and asked for a specific day. The company accommodated my need and said they would send a technician they were sure would do a good job . He arrived promptly, was professional, pleasant and efficient. My carpet dried overnight and looks wonderful.
Frank C.
Frank C.
23:46 08 Jul 13
Steven L.
Steven L.
20:19 17 May 13
I have used Brothers Cleaning services in the past and have always been pleased with their services. They are meticulous and thorough. Pricing is competitive. They are punctual. I have never experienced anything but a great job well done with them. I would recommend them to everyone.