Brothers Carpet Cleaning Reviews
Looking for a carpet cleaning company near you? Check out the great reviews of our carpet cleaning services. More than 90% of Brothers’ residential carpet cleaning business comes from repeat customers and their referrals. We must be doing something right, and they are happy to share it! Read our reviews, check out our awards, and then call us today to find out for yourself why we are the top rated carpet cleaning company serving Eugene and Springfield.
The technician arrived on time, and went over the scope of the work prior to starting. We discussed what he would do, and he did exactly that! When finished, the carpets and upholstery that he cleaned looked great, and even better when they had completely dried. I would use them again, and recommend them to my friends.
I highly recommend Brothers Cleaning Services. I have used them several times. High quality efficient work. Excellent customer service too.
Always polite and get job done. Reasonable pricing.
Scott was prompt and thorough with an estimate; Jared showed up on time for the full-house carpet cleaning. This company guarantees their work, and Scott and Jared came back to re-work some problem areas. They were courteous and professional; very easy to work with.
Excellent workmanship, respectful, good results!
These guys just KNOW what they're doing.
Excellent, high quality work, we are very happy with our clean carpets! I'm happy to recommend Brother's Cleaning Services.
18:14 30 Jun 22
They do an excellent job of keeping one informed of personnel being en route and when they will arrive. Also, the job done is outstanding. My carpet looks like new.
Tried another company once and went back to Brothers. Reliable, great service, good value and awesome results!
I have used Brothers for my carpet cleaning 3 or 4 times now and I have always appreciated their work and their service. I highly recommend them.
Not only are they great at cleaning but they are really good and nice people. Everyone from scheduling, billing, and the cleaners themselves are great to work with. I've been using them for over a decade and see no reason to ever change cleaners. 🤗
Brittney de A.
18:35 09 Jun 22
Judith Culp P.
02:56 07 Jun 22
Prompt, professional and did a great job after a little scheduling glitch got resolved. Don't know what more you could ask for. We will be using them as our go-to in the future to keep our carpet warranty up to date.
They were very professional. Prompt and area looks great
Punctual and excellent service. Service men were very nice and thorough in their service. They had the cost available soon after they came. Everything was done efficiently! Thank you very much for an excellent job!
Unlike many small businesses they returned calls, confirmed appointments and were prompt, professional and did a good job at a good price, I’ll use them again.
Brothers responded quickly to my carpet cleaning request. Jeremy was professional, thorough and pleasant. I’m happy to recommend Brothers services.
Jeremy was very professional, and did an amazing job!!! I am more than pleased with my experience!!!
GIVE THAT MAN A RAISE!!!!
22:51 08 Apr 22
Looks great. Thank you!
Prompt thorough carpet & rug cleaning.
We've used Brothers Cleaning Services for years and we are always pleased with the services we receive!
La Toya H.
13:49 21 Mar 22
Wayne was super friendly and professional. We will definitely call Brothers again and request Wayne for our carpet care. 😊
Mary Jo S.
18:50 28 Feb 22
We couldn’t have been more pleased with Brothers Carpet Cleaning Services and especially with Jeremy. He did a fantastic job! He was prompt and cordial and extremely professional. He was so friendly and kind, even tolerating my over exuberant golden retriever!I have used Brothers exclusively through the years. All of their cleaning professionals have been excellent. We can’t say enough about how grateful we are to have Brothers Services in our area. Thanks again, Jeremy!
02:04 23 Feb 22
They were great. Affordable, extremely professional - I would highly recommend! They got stains out that prior cleaners weren't able to years ago. I was also impressed with how organized and effective their scheduling and reminding system was.
02:12 22 Feb 22
This is the third year I have used Brothers Cleaning Service to steam clean our carpets and they have done an awesome job each time. Thanx
01:08 15 Feb 22
Great communication, excellent service. Carpets look better now than when we moved in. Would totally recommend and I am keeping their number on my fridge for the next time my pets decide to use my living room as their litter box.
Very professional and courteous. He finished the job in a timely manner and was able to answer and address any concerns that I had. We will definitely use Brother's again.
Fast, very friendly, affordable, thorough service. Jeremy was professional and courteous. Even put up with my nosy dog. 🙂 I'll be back to request service again just as I have for years!
Very professional and accommodating
Very thorough cleaning. Very knowledgeable and passes on helpful information. Totally accomodating to my special needs (i.e., fragrance free). Polite, timely, and professional.
Pretty good place with cleaning
Good people...i already scheduled my next apptmt
00:43 26 Dec 21
Great job and super kind worker
06:07 11 Dec 21
Brothers Cleaning Service continues to be very responsive, professional and does a great job with our carpet. We recommend them highly.
Jeremy has been cleaning our sofas and carpets for three years straight. He is very meticulous about removing every stain that can be removed. This year our 9 month old son made that job extra challenging, but Jeremy did it, and in record time. Thank you Brothers for taking care of your employees and for sending Jeremy to us each year.
16:50 03 Dec 21
Responsive, timely, service delivered as expected/promised. Will use again. Will recommend.
The price was cheaper than what they quoted me. It was done quicker than the expected timeframe. The carpet looked like new carpet when he finished. Very courteous staff. Great service.
Our experience with Brothers has always been excellent. Their technician, Cormac, was a true professional, careful, courteous and detailed oriented. Thanks for another job well done.
Professional and personable, easy to have in my home. Whenever I have my windows or carpets cleaned, I always wonder why I didn't do it sooner, because it's reasonably priced and looks so good!
As expected, Brothers Cleaning showed up on time when they said they would, explained what would be done, measured and quoted the job before they even started. Excellent service, polite and friendly technician (Cormac), and a good quality cleaning job. I have no reason to use anyone else except Brothers. They've always done an excellent job.
Cormac from Brothers did a very nice job on my carpet . it looks so much brighter now. Also they were able to schedule me rather quickly.
Jeremy was very nice and thorough. The upholstery is much improved, and he made useful recommendations for next time.
HAD SOME STAINS THAT WERE REMOVED. CARPET LOOKS NEW EXCEPT FOR WALKING AREAS
13:12 12 Oct 21
Great place to get a crew to clean an become your jantorial services along with carpets we just won a prize for being the best cleaning bussiness for a local community come check us out .
The service tech was professional, courteous and friendly. The cost to clean the carpet far outweighed the cost to replace so feel the cost of the service was a good value.
Very satisfied with the service and results. Prompt and friendly. My carpet looks amazing. Jeremy did a great job.
23:39 04 Oct 21
Very communicative and professional. Technician was on time and did a stellar job. Would definitely recommend this company.
00:43 28 Sep 21
The 2 technicians from Brothers', Jeremy and Cormac, did an outstanding job. They were on time, professional, super polite, and very thorough. They did a great job and I will definitely ask for them the next time we need our carpets and upholstery cleaned!
You can hire this company with great confidence. They are organized, professional, and deliver as promised.
Very thorough and professional.
Excellent cleaning job done on our carpets. We couldn't be more pleased with the results. Outstanding carpet cleaning job done by an excellent company!
00:02 11 Sep 21
Brothers always does a great job in a timely fashion. We continue to use them year after year.
First time using them, and they did a great job. I'm so happy I went with the recommendation. I wish they did home window cleaning.
Their prices aren't very competitive, however they do MORE than the average cleaners! So I did not mind paying extra so my pottery barn couch was preserved...
21:15 26 Aug 21
Excellent Service, would use them again.....
high quality of service and professional standards.
17:58 20 Aug 21
Wayne spent a lot of time cleaning and a lot of time explaining the things that needed discussion. I always feel that I'm dealing with honest, hardworking professionals when I use Brothers for any cleaning I need. Great work.
01:47 20 Aug 21
Their excellent service, professionalism, and courtesy.
Reliable and competent. Always do an excellent job.
Fantastic job! Arrived on time and did a great job in the carpet. Super polite and professional. Will definitely hire them again.
We’ve used Brothers Cleaning for years and would never go elsewhere.
Excellent quality and excellent staff.
We highly recommend!
Bren and Lorin Wamsley
We’ve had Brothers for years clean our carpets. They are consistently hard working and professional and do an amazing job!! We definitely get our money’s worth. Great service and great employees!!
Always terrific! Wonderful service, delightful technician, very clean rugs!
Scott did an excellent, professional job. He seemed compelled to do a good job on every part of the cleaning. I threw 8 area rugs at him and he treated them like they were his own. Brothers Cleaning has the Core Star as a long term customer. 👍💯
18:57 03 Aug 21
Wayne was great! Friendly and professional
Brothers is prompt and efficient.
The service tech, Wayne was on time, communicated well with what he was going to accomplish with the cleaning and performed well. The price was reasonable and at the end he related the condition of our different rugs and when we should clean them again. A job well done!
Moved all the furniture the night before unfortunately the Bros technician called in sick. Spoke to the central office and she immediately made another arraignment for the same day. Scott our carpet cleaner worked overtime to make sure the job was done today and done right. Fantastic job for a very reasonable price. If I could give Bros cleaning 10 stars I would.
Great prompt service, courteous, friendly, clean, careful around household stuff.
17:53 02 Jul 21
They arrived on time ,was quick and efficient . Everything looks great and smells clean. Would give them a 10 of 10. Will definitely use them next time..Betty , Centennial Chiropractic Clinic
Brothers did a fabulous job of cleaning my carpet. It looks just wonderful. I will continue to use this company when I need help. Thanks so much!!
Jeremy did an amazing job on my carpet and my couch that had been abused by my grandchildren! It looks new again! He was friendly and polite as well!
21:21 25 Jun 21
Great job of cleaning both chairs and carpet.
01:02 24 Jun 21
Brothers did a fantastic job and thier tech. Is one of the hardest workers I've ever seen. Jeremy has a wonderful additude and personality . We'd would not have a problem reccommending Brothers carpet an furniture cleaning to everyone we know. If all thier employees are as hard working an professional as Jeremy is they have a great crew.
21:33 22 Jun 21
Excellent services and equipment. My carpet dried quickly. The technician was very professional and worked hard on a very warm day. I have used their services for several years now and it just doesn’t compare with other carpet cleaning companies. So very happy with the results.
Good job done,. Jeremy always does a good job. He is very professional, thorough and trustworthy.
First of all a real human answered the phone. The lady who helped set up our appointment was very informative and friendly. The fellow who came to clean the carpets was quick and thorough. The price was reasonable. I would recommend highly.
We have had Brothers clean our carpets for years and think they're the best! They keep their employees, which speaks well of the management, and they do an excellent job. I don't hesitate recommending them to friends.
Jeremy was courteous, and did he great job of cleaning my carpets in preparation of selling my home; he moved furniture carefully, stains and spots were removed, and the carpets looked like new! I would definitely choose Brothers again!
Scott does a amazing job, he’s done my Carpets for the last 3 years, so polite, just a nice person, my carpets look like new each time he cleans them, so happy with his service 😊 Will continue to chose Brothers, Excellent Job! I would recommend them highly!!
Brothers never disappoints, always my go to for carpet and upholstery cleaning! Very professional and consistent in their work . . . 5 Stars!!
We installed new carpets about 5 years ago. Although we are careful...and with only two of us at home...our carpets still became soiled in high-traffic areas. It was time to hire a professional carpet cleaning service. One of neighbors recommended Brothers Cleaning Services. We called Brothers, set an appointment and received an email confirming our appointment and advising us that "Scott" would be meeting with us. Days before our appointment, we received a "reminder" email from Brothers regarding our appointment date and time. On the morning of our appointment, we received another email advising us that Scott was on his way and would arrive on time. As promised, Scott arrived exactly on time and even wore a surgical mask to help mitigate the possible spread of Covid 19. Scott was nothing less than professional and courteous. After surveying the condition of our carpets, Scott gave us a reasonable cleaning cost and we quickly agreed to move forward. The cleaning took about 2 or 3 hours and everything went very smoothly. Again, Brothers Cleaning Services (and Scott) was nothing less than professional and courteous. The complete drying of our wet/damp carpets took about 24 hours but we were not inconvenienced. The heavy traffic areas didn't come out as clean as we had hoped but looked much better than before. We will absolutely use Brothers again for our future cleaning needs and recommend Brothers to those who seeking professional cleaning services.
Very professional! They always do a nice job.
22:41 02 Jun 21
Brothers Carpet Cleaning professionals are PROFESSIONAL: always on time, neat in appearance, courteous, respectful. They work very hard to get your carpets looking their best while protecting the furniture and other surfaces in your house. Worth every penny.
01:04 27 May 21
Great service! My carpets were so dirty and they look great now. Friendly staff and were able to get me scheduled quickly. Would use again.
They did the best job they could with what they had to work with.
My carpets look brand new !! Brothers did a great job this was my first time using them and will be using them in the future.
Excellent work. Very professional and done in a reasonable amount of time! My carpets look beautiful and smell so clean! He also cleaned the bench seat in my pickup!!! They are in my file for keeps!
The man who came to do the cleaning was very accommodating, professional, and efficient. He left leaving our rugs looking clean and vibrant again. It was a pleasure to work with him and appreciate the finished project. I will use your company again, after this experience.
They do a great job!! They arrive on time, get down to business, and are done in about two hours in my smallish house. They get out pet stains, too! I have used them for several years, and will keep using them! They're friendly, but very professional.
They were right on time. Everything was paperless. Our carpet looks great!
Two incredibly, capable, caring and professional carpet technicians worked tirelessly on my carpet and furniture. They did an amazing job as they worked efficiently to complete all items on my long list. I give Brothers Cleaning Service an A+ and one of their greatest skills is hiring great people.
19:54 24 Apr 21
Jeremy did a wonderful job. He was extremely professional. We feel like we have a new carpet!
I've relied on Brothers Cleaning Services for several years and have never been disappointed. They're prompt, always good about giving a simple estimate and careful about detail. My carpets always look like new when they are done. I especially appreciate the friendly but professional attitude of every person they have ever sent to my home.
Experienced cleaners, thorough, knowledgeable and diligent!
Jeremy did an great job. Showed up on time, quickly prepared the estimate and got to work. He was able to get out several pet stains from my German Shedder. Quality of the work was top notch.
James Atwood was fantastic. Super professional and got my couch looking and smell like it was brand new. I would recommend Brothers to all my friends and family in the area.
Jeremy from Brothers was here for a second time. I called them back because he did an amazing job a year ago. He's very thorough, he gets into tiny spaces...
Jeremy was right on time and did an excellent job. It was a bit more time than had been scheduled but he still spent extra time with some stubborn stains.
It was AWESOME!. I don't remember the tech's name:(, but he went above and beyond on a soil stain we had and it came out. Fast, efficient and great price.
20:37 02 Apr 21
Excellent experience! This was my first time using Brothers. The scheduling was easy, the communication was great, and Wayne was very professional. My carpets look great!
Excellent service on time professional job carpets looked new!
Efficient, friendly and flexible availability! James is amazing!!
I have Brothers Cleaning handle all my carpet cleaning in my rentals. They always take good care of me.
The operator was great!! On time, friendly, excellent job!!
Conscientiously and meticulously performed carpet and upholstery cleaning.
Cara was amazing with communication getting us set up for our first appointment. Dylan, their technician arrive early and was excellent with communication and did a wonderful job. We will be utilizing their services monthly. Thank you everyone!
This is our third time using Brothers Cleaning Services and as always before it was efficient and thorough. We will call them back for our next cleaning
Mary Beth C.
23:34 19 Feb 21
23:50 18 Feb 21
What a difference!! Before they cleaned the carpets, I couldn't stand to even be in the house, the cat odors were that offensive. Now, I say, what odor? Way to go Brothers!
Great tech James! Friendly and professional. Great service.
Reliable, professional and efficient!
21:07 28 Jan 21
Excellent work and friendly associate. Jeremy did a great job. Fast and efficient.
Always great service, would recommend Brothers Cleaning!
Best job of the 3-4 companies I have hired over the past 10 years. Friendly & accommodating service as well. Will definitely hire them next year.
Wayne was the gentleman who cleaned my carpets. He was very polite, professional, on time and did an excellent job. He explained everything to me before he started and gave me my quote before he started. My carpets have never looked so good! And you know when you have used other carpet cleaning companies and there is a smell afterwards.....not with Brother’s Cleaning! There was no smell at all! I would highly recommend Brother’s Cleaning for your home!
02:08 20 Nov 20
James Atwood is the BEST: he did a great job, was careful & considerate - also very friendly! We highly recommend him!😊
19:10 18 Nov 20
James Atwood with Brother’s Carpet Cleaning is awesome! I highly recommend Brothers Carpet Cleaning! They are a great company! Excellent service & very professional! My 4th time using them & will continue to in the years to come! Thanks again James!!
Susan Warner S.
22:33 17 Nov 20
Really excellent service. Wayne was Professional and personable. Fast and thruough. I will absolutely use them again. Thank you!
Our professional Wayne contacted us the morning of; explained everything. Cleaned afterword and war superior.
They always clean my carpets and they are courteous and work very hard.
22:01 02 Nov 20
We have used Brothers for years. They are always entirely professional and do really beautiful work. I recommend them highly.
Just had my carpets cleaned at my mothers home at the quail run community , first time I've had them professionally cleaned and the overall results were...
02:50 23 Oct 20
Great experience!. Our technician, James, worked very hard and got my carpet sparkling clean! He really paid attention to detail and was very thorough! We certainly appreciate Brothers Cleaning!
I've used Brothers for years now to have the carpets in my home cleaned. They are always professional, courteous, on time, and do a great job. I cannot recommend them highly enough!
Excellent service, although a bit pricey.
This is a great business. Everyone, from scheduler to cleaners, is very helpful and professional. I am a big fan of Tony Metcalf, and I believe his spirit of generosity, honesty, and hard work pervades the operation.
Great, professional job today. The carpet looks like new again, including cleaning up a few pet stains. Thumbs up!
I have Brothers Cleaning for years. I won't use anyone else. I very much appreciate their dedication to using safe products. In this time of COVID, I just had my carpets cleaned and they were their usual efficient, polite & SAFE selves. Wore masks etc.
We used Brothers Carpet cleaning for the first time today. We currently have 4 dogs and they had tracked a lot of mud into the house over the winter when...
My total experience was excellent! I've used several carpet
services and Brother's rates a 5 in punctuality, honesty, and service!
I have used several carpet cleaning company's over the years since I am a general contractor. I would have to say that Brothers Carpet Cleaning Co. is hands down the best I have ever used. This is the 4th time I have had them clean our personal home carpet and each time it is done absolutely perfect. The last tech that came out was Wayne. He was punctual, polite, hard working and pays attention to the details.
Today we used Brothers Cleaning for the second time and we are even more pleased with the outcome than the first time. They are prompt, professional and pleasant. We will always use them for our carpet cleaning.
I had Brothers come out and clean my carpets yesterday. Scott was my guy. He was right on time. Very courteous and moved furniture that was heavy.I was so...
Excellent personal prompt service with extraordinary results!
We've hired BCC twice now, and we're very pleased with our experience. Scheduling both times was a breeze, and we did not have to wait long for an appt....
I would recommend Brothers Carpet Cleaning. We have two senior dogs that have accidents and our carpet was in need of a good cleaning and deodorizing. Our...
Great service at a great price. James was very professional, prompt and courteous. We are very happy with our carpets. They are clean and smell great. James...
Brother's Cleaning is highly recommended! They made our list of top 50 Commercial Cleaning Companies as #1 in Oregon. https://www.cleanermatch.com/commercial/best-restaurant-cleaning-company.html#OR
Jeremy did an awesome job at a reasonable price.
We finally got our carpets cleaned after 5 years of hemming and hawing around!We listen to KRVM and hear that they support our local live radio station....
Jeremy did an excellent job on my carpets! Professional, friendly and they look great!
Great and professional every time! Scott is fast and efficient. Thank you brothers for always keeping our carpets looking great!!
Brother's does a great job cleaning our Pharmacy's carpet. Very happy with their work!