Testimonials

Check out the great reviews of our carpet cleaning services. More than 90% of Brothers’ residential carpet cleaning business comes from repeat customers and their referrals. We must be doing something right, and they are happy to share it! Read our reviews, check out our awards, and then call us today to find out for yourself why we are the top rated carpet cleaning company serving Eugene and Springfield.

Nancy G.
Nancy G.
18:41 01 May 21
Two incredibly, capable, caring and professional carpet technicians worked tirelessly on my carpet and furniture. They did an amazing job as they worked efficiently to complete all items on my long list. I give Brothers Cleaning Service an A+ and one of their greatest skills is hiring great people.
Catherine I.
Catherine I.
19:54 24 Apr 21
Jeremy did a wonderful job. He was extremely professional. We feel like we have a new carpet!
John S.
John S.
14:20 24 Apr 21
I've relied on Brothers Cleaning Services for several years and have never been disappointed. They're prompt, always good about giving a simple estimate and careful about detail. My carpets always look like new when they are done. I especially appreciate the friendly but professional attitude of every person they have ever sent to my home.
Marcia H.
Marcia H.
13:56 16 Apr 21
Experienced cleaners, thorough, knowledgeable and diligent!
blue M.
blue M.
14:01 15 Apr 21
Jeremy did an great job. Showed up on time, quickly prepared the estimate and got to work. He was able to get out several pet stains from my German Shedder. Quality of the work was top notch.
Jim W.
Jim W.
17:35 14 Apr 21
Joan S.
Joan S.
22:33 12 Apr 21
Ian A.
Ian A.
22:22 08 Apr 21
James Atwood was fantastic. Super professional and got my couch looking and smell like it was brand new. I would recommend Brothers to all my friends and family in the area.
Linda B.
Linda B.
12:36 08 Apr 21
Jeremy from Brothers was here for a second time. I called them back because he did an amazing job a year ago. He's very thorough, he gets into tiny spaces...
Libby H.
Libby H.
22:03 07 Apr 21
Jeremy was right on time and did an excellent job. It was a bit more time than had been scheduled but he still spent extra time with some stubborn stains.
UCC S.
UCC S.
21:22 06 Apr 21
It was AWESOME!. I don't remember the tech's name:(, but he went above and beyond on a soil stain we had and it came out. Fast, efficient and great price.
Bradley O.
Bradley O.
20:37 02 Apr 21
Emily H.
Emily H.
18:47 01 Apr 21
I have used Brothers twice. Both times very professional and excellent work. Highly recommend.
Denise C.
Denise C.
22:28 30 Mar 21
Excellent experience! This was my first time using Brothers. The scheduling was easy, the communication was great, and Wayne was very professional. My carpets look great!
susan G.
susan G.
00:11 30 Mar 21
K T
K T
18:00 29 Mar 21
Sarah B.
Sarah B.
21:21 26 Mar 21
Ken H.
Ken H.
23:56 25 Mar 21
Excellent service on time professional job carpets looked new!
Ashley O.
Ashley O.
18:58 15 Mar 21
Danielle Campbell S.
Danielle Campbell S.
00:24 13 Mar 21
Efficient, friendly and flexible availability! James is amazing!!
Lisa K.
Lisa K.
05:46 11 Mar 21
I have Brothers Cleaning handle all my carpet cleaning in my rentals. They always take good care of me.
Rosie D.
Rosie D.
20:52 03 Mar 21
The operator was great!! On time, friendly, excellent job!!
Cindy M.
Cindy M.
18:58 01 Mar 21
Prompt thorough carpet & rug cleaning.
Debra M.
Debra M.
09:19 26 Feb 21
Conscientiously and meticulously performed carpet and upholstery cleaning.
Nicole L.
Nicole L.
19:33 24 Feb 21
Cara was amazing with communication getting us set up for our first appointment. Dylan, their technician arrive early and was excellent with communication and did a wonderful job. We will be utilizing their services monthly. Thank you everyone!
Merrie D.
Merrie D.
02:57 23 Feb 21
This is our third time using Brothers Cleaning Services and as always before it was efficient and thorough. We will call them back for our next cleaning
Mary Beth C.
Mary Beth C.
23:34 19 Feb 21
Deborah S.
Deborah S.
23:50 18 Feb 21
George K.
George K.
19:40 16 Feb 21
What a difference!! Before they cleaned the carpets, I couldn't stand to even be in the house, the cat odors were that offensive. Now, I say, what odor? Way to go Brothers!
Lynn T.
Lynn T.
19:03 15 Feb 21
Demon R.
Demon R.
00:47 12 Feb 21
Great tech James! Friendly and professional. Great service.
Irv Merry B.
Irv Merry B.
23:08 10 Feb 21
Reliable, professional and efficient!
Loni W.
Loni W.
14:57 08 Feb 21
Brothers is always on time and does a great job cleaning the carpets in our office. We couldn't be more happy with their service!
craig K.
craig K.
20:55 29 Jan 21
Adrienne W.
Adrienne W.
21:07 28 Jan 21
Perry T.
Perry T.
04:50 23 Jan 21
Excellent work and friendly associate. Jeremy did a great job. Fast and efficient.
Kimbre W.
Kimbre W.
15:52 14 Jan 21
Always great service, would recommend Brothers Cleaning!
Vicki T.
Vicki T.
03:07 12 Jan 21
Susan K.
Susan K.
23:23 07 Jan 21
I have used Brothers for my carpet cleaning 3 or 4 times now and I have always appreciated their work and their service. I highly recommend them.
Mary L.
Mary L.
18:59 06 Jan 21
Kevin M.
Kevin M.
22:35 29 Dec 20
Julia C.
Julia C.
21:18 26 Dec 20
Best job of the 3-4 companies I have hired over the past 10 years. Friendly & accommodating service as well. Will definitely hire them next year.
Jeremy T.
Jeremy T.
19:40 11 Dec 20
Great service and friendly staff! Quick to return calls as well. They take their time to make sure they keep the area clean they are not working in. Would recommend over and over.
Glenda F.
Glenda F.
23:00 03 Dec 20
Liz B.
Liz B.
21:14 25 Nov 20
Wayne was the gentleman who cleaned my carpets. He was very polite, professional, on time and did an excellent job. He explained everything to me before he started and gave me my quote before he started. My carpets have never looked so good! And you know when you have used other carpet cleaning companies and there is a smell afterwards.....not with Brother’s Cleaning! There was no smell at all! I would highly recommend Brother’s Cleaning for your home!
Giannina M.
Giannina M.
19:31 24 Nov 20
Alice R.
Alice R.
15:09 24 Nov 20
Sarah F.
Sarah F.
06:00 21 Nov 20
jennifer K.
jennifer K.
02:08 20 Nov 20
Betty H.
Betty H.
03:13 19 Nov 20
James Atwood is the BEST: he did a great job, was careful & considerate - also very friendly! We highly recommend him!😊
K.t. N.
K.t. N.
19:58 18 Nov 20
Elizabeth N.
Elizabeth N.
19:10 18 Nov 20
James Atwood with Brother’s Carpet Cleaning is awesome! I highly recommend Brothers Carpet Cleaning! They are a great company! Excellent service & very professional! My 4th time using them & will continue to in the years to come! Thanks again James!!
Susan Warner S.
Susan Warner S.
22:33 17 Nov 20
Codhi S.
Codhi S.
20:11 16 Nov 20
Really excellent service. Wayne was Professional and personable. Fast and thruough. I will absolutely use them again. Thank you!
Lynn F.
Lynn F.
23:54 14 Nov 20
Joel K.
Joel K.
21:02 13 Nov 20
Vern K.
Vern K.
20:09 13 Nov 20
Our professional Wayne contacted us the morning of; explained everything. Cleaned afterword and war superior.
Check G.
Check G.
05:55 12 Nov 20
They always clean my carpets and they are courteous and work very hard.
Margaret B.
Margaret B.
22:01 02 Nov 20
We have used Brothers for years. They are always entirely professional and do really beautiful work. I recommend them highly.
Chris K.
Chris K.
01:03 30 Oct 20
Jay P.
Jay P.
16:19 28 Oct 20
Just had my carpets cleaned at my mothers home at the quail run community , first time I've had them professionally cleaned and the overall results were...
AkumaKumaKun
AkumaKumaKun
02:50 23 Oct 20
Judy H
Judy H
21:55 22 Oct 20
Great experience!. Our technician, James, worked very hard and got my carpet sparkling clean! He really paid attention to detail and was very thorough! We certainly appreciate Brothers Cleaning!
Jenna R.
Jenna R.
18:05 21 Oct 20
I've used Brothers for years now to have the carpets in my home cleaned. They are always professional, courteous, on time, and do a great job. I cannot recommend them highly enough!
Nancy A.
Nancy A.
18:33 20 Oct 20
They do a great job!! They arrive on time, get down to business, and are done in about two hours in my smallish house. They get out pet stains, too! I have used them for several years, and will keep using them! They're friendly, but very professional.
Sonja S.
Sonja S.
03:20 20 Oct 20
Raurie A.
Raurie A.
01:47 20 Oct 20
Excellent service, although a bit pricey.
Trinity H.
Trinity H.
20:19 19 Oct 20
Brothers always does a great job in a timely fashion. We continue to use them year after year.
Kathy G.
Kathy G.
21:20 16 Oct 20
Robbin C.
Robbin C.
13:09 15 Oct 20
Sandra A.
Sandra A.
16:08 13 Oct 20
Scott was very service oriented. The team did a great job suggesting window and sill cleaning first so anything stirred up would be removed during that carpet cleaning process. Small things make a difference in value add and quality of care. Overall, very pleased with the service.
Tony M.
Tony M.
04:39 10 Oct 20
Randy S.
Randy S.
21:47 06 Oct 20
Outstanding service and professionalism
Jeff K.
Jeff K.
03:15 02 Oct 20
Stacy H.
Stacy H.
00:49 30 Sep 20
sandy D.
sandy D.
22:18 29 Sep 20
Sue W.
Sue W.
03:45 25 Sep 20
Brother's Cleaning came and cleaned the carpet in our rental. They did a great job, considering the age of the carpet. We would highly recommend their service and will use them in the future in our new home!
Kay B.
Kay B.
02:21 24 Sep 20
i'm very happy with the job done by Jeremy. He wore a mask and practiced social distancing. And did a great job on our carpet and couch.
Rich L.
Rich L.
17:29 16 Sep 20
Brothers does a great job!
Lydia F.
Lydia F.
03:11 11 Sep 20
Stacy N.
Stacy N.
01:16 04 Sep 20
Very supportive company to work for.
Kanchan D.
Kanchan D.
18:43 31 Aug 20
Excellent service. We have used them for years. Carpets restored to almost new state. Stains removed very friendly and courteous service. Charges are reasonable.
Sofia M.
Sofia M.
03:19 29 Aug 20
Brenda L.
Brenda L.
04:42 28 Aug 20
The technician, Jeremy, was on time, efficient and professional. He did a wonderful job.
Rebecca H.
Rebecca H.
00:19 27 Aug 20
Carene D.
Carene D.
22:39 25 Aug 20
Andrew G.
Andrew G.
23:43 24 Aug 20
Thorough, professional and did a great job. We should have called Brothers years ago. We will not hesitate to use Brother's Services again. Thank you!
Wallace C.
Wallace C.
15:37 22 Aug 20
Sharon S.
Sharon S.
05:30 19 Aug 20
This is a great business. Everyone, from scheduler to cleaners, is very helpful and professional. I am a big fan of Tony Metcalf, and I believe his spirit of generosity, honesty, and hard work pervades the operation.
Bonnie H.
Bonnie H.
21:58 07 Aug 20
Velda M.
Velda M.
23:50 05 Aug 20
Excellent work. Very professional and done in a reasonable amount of time! My carpets look beautiful and smell so clean! He also cleaned the bench seat in my pickup!!! They are in my file for keeps!
padnlock S.
padnlock S.
00:04 31 Jul 20
We have used these guys for years and have never been disappointed!!
Bonnie L.
Bonnie L.
17:50 22 Jul 20
James was punctual, pleasant, thorough and used safety protocols throughout the process. I've used Brothers for years and know I can count on them to be a great value and reliable. My husband and I are loyal customers and recommend Brothers to anyone looking for a company that's also loyal to our community.
Mary B.
Mary B.
18:40 20 Jul 20
We are chemically sensitive. Brothers has always been responsive to our requests for hot-water-only extraction. It’s such a good feeling after Brothers has been in the house.✨ 🏠✨
Debbie W.
Debbie W.
21:03 13 Jul 20
Julie T.
Julie T.
23:24 09 Jul 20
I have used Brothers for several years and have been completely pleased with the work they consistently do. Their employees are amazing to work with as well - both the office staff as well as Scott who is so knowledgeable and skilled at his work!! Truly great value!
Christopher P.
Christopher P.
03:20 08 Jul 20
The Gentleman that came and cleaned the carpet was extremely professional and took the time to protect all corners of the walls and furniture. Would highly recommend Brothers Cleaning service to others
Carol F.
Carol F.
03:31 01 Jul 20
Jeremy arrived today to clean our loveseat and carpets. He phoned before his timely arrival, protected our non-carpeted floors and all corners in our home from his equipment, did a great job on everything, wore his mask the entire time he was here (hot work too!), cleaned everything up prior to departure and was very nice during all our conversations. We’ve used Brothers before and will continue to do so. Thanks!!
Marissa H.
Marissa H.
00:09 01 Jul 20
Wendy J. C.
Wendy J. C.
23:15 30 Jun 20
Great, professional job today. The carpet looks like new again, including cleaning up a few pet stains. Thumbs up!
Trena J.
Trena J.
15:22 28 Jun 20
Confirmed appt, arrived on time, used safety protocols, protected the corners of my walls from their equipment, carpet looked and smelled great, didn't take a lot of breaks and was not constantly on their phone during the job! I would highly recommend this company.
merrill W.
merrill W.
19:45 19 Jun 20
I have been having technicians from Brothers cleaning come out and clean my rugs for 20 years and I have never been disappointed! They hire wonderful people that you can truly trust.
Kathleen B.
Kathleen B.
17:31 17 Jun 20
A P.
A P.
17:09 13 Jun 20
A great job by Jeremy! And, one person in this house is VERY hard to please when it comes to carpet cleaning. He got two thumbs up! On time, very thorough and worked quickly. We’ll always use Brothers!
Janet G.
Janet G.
18:02 05 Jun 20
RachaelBrad C.
RachaelBrad C.
19:24 03 Jun 20
Jean G.
Jean G.
19:00 03 Jun 20
I have Brothers Cleaning for years. I won't use anyone else. I very much appreciate their dedication to using safe products. In this time of COVID, I just had my carpets cleaned and they were their usual efficient, polite & SAFE selves. Wore masks etc.
Patricia G.
Patricia G.
00:27 03 Jun 20
Wayne was right on time. He was professional and helpful. The carpets had stains I never thought would come out...THEY DID!! My clients were thrilled and so was I!Brothers Cleaning exceeded my expectations!!
Jim H.
Jim H.
23:49 02 Jun 20
Marni V.
Marni V.
16:14 30 May 20
We used Brothers Carpet cleaning for the first time today. We currently have 4 dogs and they had tracked a lot of mud into the house over the winter when...
Roger R.
Roger R.
00:55 30 May 20
I was very comfortable having Scott in our home. He’s a professional.
Jennifer A. C.
Jennifer A. C.
16:18 29 May 20
My total experience was excellent! I've used several carpet
services and Brother's rates a 5 in punctuality, honesty, and service!
Jenny J.
Jenny J.
17:53 14 May 20
Their customer service is incredibly responsive. Cleaners were very polite and hardworking. I gave the company some constructive feedback afterwards and within an hour I had both an email response and a call from their customer service team. You don't get service like that from many companies these days!
Craig K.
Craig K.
19:02 26 Feb 20
I have used several carpet cleaning company's over the years since I am a general contractor. I would have to say that Brothers Carpet Cleaning Co. is hands down the best I have ever used. This is the 4th time I have had them clean our personal home carpet and each time it is done absolutely perfect. The last tech that came out was Wayne. He was punctual, polite, hard working and pays attention to the details.
Merrie D.
Merrie D.
22:41 11 Feb 20
Today we used Brothers Cleaning for the second time and we are even more pleased with the outcome than the first time. They are prompt, professional and pleasant. We will always use them for our carpet cleaning.
Karen W.
Karen W.
06:52 27 Jul 19
I had Brothers come out and clean my carpets yesterday. Scott was my guy. He was right on time. Very courteous and moved furniture that was heavy.I was so...
Marcia E.
Marcia E.
14:40 18 Jul 19
Excellent personal prompt service with extraordinary results!
Stan D.
Stan D.
12:41 11 May 19
We've hired BCC twice now, and we're very pleased with our experience. Scheduling both times was a breeze, and we did not have to wait long for an appt....
Elizabeth P.
Elizabeth P.
21:45 08 May 19
I would recommend Brothers Carpet Cleaning. We have two senior dogs that have accidents and our carpet was in need of a good cleaning and deodorizing. Our...
Margaret M.
Margaret M.
15:21 12 Apr 19
Great service at a great price. James was very professional, prompt and courteous. We are very happy with our carpets. They are clean and smell great. James...
Karen L.
Karen L.
18:22 27 Dec 18
Brother's Cleaning is highly recommended! They made our list of top 50 Commercial Cleaning Companies as #1 in Oregon. https://www.cleanermatch.com/commercial/best-restaurant-cleaning-company.html#OR
Denny R.
Denny R.
14:57 17 Oct 18
Jeremy did an awesome job at a reasonable price.
Nicholas B.
Nicholas B.
17:53 20 Sep 18
Jeremy did an excellent job on my carpets! Professional, friendly and they look great!
Hollie Marie H.
Hollie Marie H.
05:06 06 Dec 17
Great and professional every time! Scott is fast and efficient. Thank you brothers for always keeping our carpets looking great!!
Jeannie M.
Jeannie M.
23:22 27 Sep 14
Brother's does a great job cleaning our Pharmacy's carpet. Very happy with their work!
Frank C.
Frank C.
23:46 08 Jul 13