Brothers Carpet Cleaning Reviews

Looking for a carpet cleaning company near you? Check out the great reviews of our carpet cleaning services. More than 90% of Brothers’ residential carpet cleaning business comes from repeat customers and their referrals. We must be doing something right, and they are happy to share it! Read our reviews, check out our awards, and then call us today to find out for yourself why we are the top rated carpet cleaning company serving Eugene and Springfield.

Based on 339 reviews
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It's the people that count. Alysha on the phone and Ben on the job made the operation smooth and efficient. They say what they'll do, and they do what they said.
Response from the owner: Thank you, Bill. We appreciate your business.
Great service and a reasonable price! Ben showed up on time, did a great job cleaning the carpet, was personable and answered any questions I had. I highly recommend Brothers for carpet cleaning.
Response from the owner: Thank you, Shelley! We appreciate your business and the nice review.
The technician, Jeremy, was on time, efficient and professional. He did a wonderful job.
I’ve called Brother’s twice now and Ben come on time. Excellent job. Highly recommended !!!!
Did a great job, professional and courteous -- thank you!
They did a remarkable job on the carpet in the main living area with high traffic.I would give them 6 stars. The other areas looked great also. They are the only ones to call .
Response from the owner: Thank you, Julia!
I've used Brothers Cleaning several times now and have always been pleased with the results. There work is good quality and relatively good value. They are professional, arrive on schedule and are easy to work with. They're also good at getting rid of the pet stains we inevitably acquire from time to time.
The rugs look so great. Your awesome. I would recommend them to especially people with kids & pets. And Trevor was so very nice and did a great job. Thanks so much.
Ben was courteous, explained everything, and took the time to do a really good job. Brothers Cleaning has been our go-to for excellent service for many years.
Both fellows arrived right on time. Very thorough in their work and you could tell they were taking time to do a good job rather that hurrying. All the carpets looked great! Thank you for a great job and for sending two very nice young gentlemen to represent Brothers.
They were punctual and gave us a quote prior to service as well as gave us before and after photos ! They were also kind and professional!
Great employees, excellent cleaning.
The young men were very polite and professional, and good at their work.
Jerad and Ben arrived on time and did a great job. I have used this company before and will use them again.
Excellent job and good staff.
The service tech, Wayne was on time, communicated well with what he was going to accomplish with the cleaning and performed well. The price was reasonable and at the end he related the condition of our different rugs and when we should clean them again. A job well done!
Response from the owner: Thank you, Carol!
I've used Brothers cleaning for business and residential services. Today, Jared cleaned my residential property and did an amazing job. Many thanks to Brothers cleaning!!
Jared did a fantastic job and got my carpets cleaner than expected. Thank you
Prompt, professional and did a great job after a little scheduling glitch got resolved. Don't know what more you could ask for. We will be using them as our go-to in the future to keep our carpet warranty up to date.
Response from the owner: Thank you, Judith. We look forward to serving you again.
I've used Brothers for over 5 years. And they have always done a beautiful job. I highly recommend them.
Brothers cleaned my carpets again this week and, as always, they did an excellent job. A professional, knowledgeable technician did an excellent and thorough job. I highly recommend Brothers to my friends for carpet cleaning. The entire staff is helpful and responsive to questions and requests. Thank you, Brothers!
I've used Brothers for the last few years, and they have always done an amazing job. Receptionist is always friendly and helpful, and their representatives are thorough and professional.
Jared was on time, professional, and had our carpets clean and smelling fresh when he was finished.
Prompt, professional, excellent quality
We have used Brothers for over 30 years and have always been pleased. Well run company and excellent quality work. Trevor did a very nice job cleaning our carpet. Bonnie Severson
We've used Brothers for years...they always do quality work, they're efficient, always on time and the price is always right! The office staff are right on top of it and always answers the phone! You'll not be disappointed!!!
The overall excellent service, and pleasant, respectful demeanor of the technician.
My goto carpet cleaning crew. Always on time and ready to get the job started! Thanks Brothers!
Jared was friendly, careful, thorough and
did a great job!
👍👍prompt, very efficient, spots gone!!
Great place to get a crew to clean an become your jantorial services along with carpets we just won a prize for being the best cleaning bussiness for a local community come check us out .
Work for this company and it's awesome
Response from the owner: Thank you, LaNette! We appreciate all that you do.
Brothers helped me out with a last minute cleaning before moving in to a new home that previously had 3 cats and 3 dogs. Travis did a great job and the carpets look SO much better, and the house doesn’t smell like pet dander anymore! Travis cleaned a couch for me at the same time, and it looks brand new now.

Highly recommend their services!
We’ve used Brothers to clean our carpets for several years now and have remained pleased with the quality of the work at a relatively fair price.
We've used Brothers Carpet Cleaning for several years now and are happy with the quality of their work. The price may be a touch higher, but it's worth it...
I have used Brothers for years and when I recommended them for someone else, I was VERY pleased to hear that they lived up to expectations and made me proud. They are efficient, thorough, pleasant, timely, reliable and professional. I will always use Brothers and will continue to recommend them.
Response from the owner: Trena, thank you for the review and for referral. We appreciate you!
Trevor Wolf with Brother’s Carpet Cleaning is awesome! I highly recommend Brothers Carpet Cleaning! They are a great company! Excellent service & very professional! My 5th or 6th time using them & will continue to in the years to come! Thanks again Trevor! Excellent job!! My area rug looks brand new! Five Stars!
I highly recommend Brothers Cleaning Services. I have used them several times. High quality efficient work. Excellent customer service too.
Response from the owner: Thank you, Emily!
Super clean can tell they want to provide a good service
This is the third time we've used Brothers for carpet cleaning in two different homes. They always do an excellent job and have been very easy to work with. They put in the hard work with a great attitude and at a reasonable price.
Response from the owner: Thank you Irene, we really appreciate your feedback.
Trevor was very helpful with any/all questions I had. Very professional & really friendly!
Great Service!!
Once again, my carpets look so clean. Pet spots are gone. Jared did a great job. Thank you!
We have taken in an antique wool rug for cleaning and also had them to our house for furniture cleaning. Friendly, great prices. We will use them again.
as always very professional
the tech was on time, very nice, very efficient and the rug looks like new.
Always reliable, professional, timely, friendly and great service!
Professional, on time, and did an excellent job. Easy process from start to finish.
Excellent workmanship, respectful, good results!
These guys just KNOW what they're doing.
Not only are they great at cleaning but they are really good and nice people. Everyone from scheduling, billing, and the cleaners themselves are great to work with. I've been using them for over a decade and see no reason to ever change cleaners. 🤗
They were very professional. Prompt and area looks great
Punctual and excellent service. Service men were very nice and thorough in their service. They had the cost available soon after they came. Everything was done efficiently! Thank you very much for an excellent job!
Brothers responded quickly to my carpet cleaning request. Jeremy was professional, thorough and pleasant. I’m happy to recommend Brothers services.
Jeremy was very professional, and did an amazing job!!! I am more than pleased with my experience!!!
They were great. Affordable, extremely professional - I would highly recommend! They got stains out that prior cleaners weren't able to years ago. I was also impressed with how organized and effective their scheduling and reminding system was.
Very professional and courteous. He finished the job in a timely manner and was able to answer and address any concerns that I had. We will definitely use Brother's again.
Fast, very friendly, affordable, thorough service. Jeremy was professional and courteous. Even put up with my nosy dog. 🙂 I'll be back to request service again just as I have for years!
Very professional and accommodating
Our experience with Brothers has always been excellent. Their technician, Cormac, was a true professional, careful, courteous and detailed oriented. Thanks for another job well done.
Cormac from Brothers did a very nice job on my carpet . it looks so much brighter now. Also they were able to schedule me rather quickly.
Their prices aren't very competitive, however they do MORE than the average cleaners! So I did not mind paying extra so my pottery barn couch was preserved...
Jeremy from Brothers was here for a second time. I called them back because he did an amazing job a year ago. He's very thorough, he gets into tiny spaces...
Best job of the 3-4 companies I have hired over the past 10 years. Friendly & accommodating service as well. Will definitely hire them next year.
Just had my carpets cleaned at my mothers home at the quail run community , first time I've had them professionally cleaned and the overall results were...
We used Brothers Carpet cleaning for the first time today. We currently have 4 dogs and they had tracked a lot of mud into the house over the winter when...
I had Brothers come out and clean my carpets yesterday. Scott was my guy. He was right on time. Very courteous and moved furniture that was heavy.I was so...
We've hired BCC twice now, and we're very pleased with our experience. Scheduling both times was a breeze, and we did not have to wait long for an appt....
I would recommend Brothers Carpet Cleaning. We have two senior dogs that have accidents and our carpet was in need of a good cleaning and deodorizing. Our...
Great service at a great price. James was very professional, prompt and courteous. We are very happy with our carpets. They are clean and smell great. James...
We finally got our carpets cleaned after 5 years of hemming and hawing around!We listen to KRVM and hear that they support our local live radio station....