Springfield Carpet Cleaning Services

If carpet and upholstery is cleaned before it becomes too unsightly, the cleaning chore will be easier and more successful. Allowing them to become overly soiled will result in irreversible damage. It is a common myth that cleaning them before it is absolutely necessary will cause them to get dirty faster. Your cleaning frequency is dependent on a number of factors including your lifestyle, kids, pets, color choices, housekeeping, and your level of spot cleaning success, to name a few. A good rule of thumb is to clean all carpet traffic lanes and frequently used upholstery at least once per year. Some high use areas such as family rooms, dinettes, halls, steps and baths may require cleaning more often. Don’t hesitate to ask for our cleaning tech’s advice while he’s there.

The rinsing action of the hot water extraction system leaves no residue to attract soil any faster than it did before cleaning. Proper training, techniques, products and equipment are your assurance that maximum soil removal will be accomplished with no such problems.

Your original protector is not removed by proper cleaning techniques. Over time, abrasion, caused by regular foot traffic and vacuuming, will remove some of the protector and lower its effectiveness. The soil retardant should be reapplied to the carpet after each cleaning.

We have great success with most spots. A spot is something foreign on the carpet that can be removed. A stain is something we call a spot after we have exhausted all removal possibilities. It’s impossible to predict the outcome prior to cleaning, so we cannot guarantee total stain removal.

Yes, you can. We recommend you walk in socks and be careful not to slip as you walk from the damp carpet onto hard floors like vinyl, wood, or tile.

It varies between 6 and 24 hours for total drying. To speed things up, we use special “turbo dryer” fans. In cold weather, turn your heat up and ventilate the house somewhat with exhaust fans and some windows open slightly. You can open the whole house during hot, dry weather. Air conditioning helps during humid days. Blow air across the carpet with summer fans and ceiling fans. The ideal inside temperature is 72 or warmer, regardless of the weather, for optimal carpet care.

No. We take special care and precautions to make certain nothing is damaged while we’re in your home. Fine floors and white painted trim are no problem. We take great pride in our work.

Yes, we can move and replace sofas, chairs, tables, and several other light items. Foam blocks and special foil tabs are used to elevate the furniture for proper drying and keep the legs from staining the carpet. We clean around kitchen appliances and large heavy furniture like pianos, china cabinets, entertainment centers, full bookcases, grandfather clocks, and desks. In bedrooms, we clean around beds and dressers because space is limited.

You’ll need to move small items, knick-knacks, and breakables off the carpet and off any furniture you would like us to move. Or, you can move out what you want and have us clean the open areas around what is left to get the lowest cost.

Carpet care prices are based on the square footage of the area cleaned and how much, if any, furniture you would like us to move. We can sometimes give you a rough idea over the phone with more information from you; however, we prefer to come out and look at your needs ahead of time. Written estimates are free – the cost won’t change unless you add or subtract services, and it gives you a chance to meet the person who will be doing your cleaning.

No. We’re licensed, bonded, and insured. Many customers will meet with us and then leave when we’re ready to begin cleaning. When we’re finished, we’ll adjust the thermostat, windows, and your fans for the quickest drying time and lock ourselves out. If you’re a past customer or we’ve done an estimate for you, we can arrange for entry while you’re at work, and call you if we have any questions, if that is your preference.

Yes. We use a professional criminal background company to check criminal history on all our employees before they are hired.